Jump to content

  • Quick Navigation
Photo
- - - - -

Please share an example of a mock recall report


  • You cannot start a new topic
  • Please log in to reply
29 replies to this topic

#1 carine

carine

    Grade - MIFSQN

  • IFSQN Member
  • 242 posts
  • 14 thanks
2
Neutral

  • Earth
    Earth

Posted 03 August 2011 - 02:29 AM

do anybody willing to shara a example of mock recall report? Thanks in advance !


  • 0

#2 Luigirobert

Luigirobert

    Grade - Active

  • IFSQN Associate
  • 24 posts
  • 16 thanks
0
Neutral

  • Mexico
    Mexico
  • Gender:Male

Posted 03 August 2011 - 04:06 AM

Attached File  Mock Recall Record sample.xls   26KB   2460 downloads

do anybody willing to shara a example of mock recall report? Thanks in advance !



Hello Carine.

I hope this helps.

BR.
Roberto.
  • 0

#3 Madam A. D-tor

Madam A. D-tor

    Grade - PIFSQN

  • IFSQN Principal
  • 577 posts
  • 179 thanks
21
Excellent

  • Netherlands
    Netherlands
  • Gender:Female
  • Interests:meat, meat products, ready to eat, food safety, QMS, audits, hazard analyses, IFS, BRC, SQF, HACCP, ISO 9001, ISO 22000

Posted 04 August 2011 - 09:41 AM

Dear Roberto,

Thanks for sharing this document with us.

However I would not accept this as a mock recall report for BRC/IFS/Dutch HACCP.
What I would like to see in a mock recall report are all the steps of the recall procedure. Including the timings per activity and results in attached documents.
Examples of what to be included in the mock recall file/report:
- time of reporting incident;
- decision to call recall team together by who and which time;
- time of first meeting recall team, what was discussed, which actions were agreed;
- traceability report; at which time was the data available. Traceability should contain mass balance and list of customers.
If you have chosen a hazard/risk that could have occurred in your factory, you also should include all the relevant monitoring reports and check if other products that were produced at the same time, could have been affected. If needed do a traceability on those products too.
- decision to do a recall or not taken by who at what time.
- check contact list of involved customers and suppliers, authorities and media;
- who will sent which information to who (customers, authorities, suppliers). in real practice, it is a common made mistake that all salesmen start to call their customers, before a proper statement is established.
-evaluation of the mock recall including corrective actions (if needed)


Carine, I hope this information helps you to establish a mock recall report.
I will be happy to review your report, if you like.

Please let the forum members know, if you need a nice mock recall case. I know QA-people can be very creative in making cases for mock recalls.


Edited by Madam A. D-tor, 04 August 2011 - 09:42 AM.

  • 0
Kind Regards,

Madam A. D-tor

Thanked by 3 Members:

#4 carine

carine

    Grade - MIFSQN

  • IFSQN Member
  • 242 posts
  • 14 thanks
2
Neutral

  • Earth
    Earth

Posted 05 August 2011 - 08:30 AM

Dear Roberto & Madam A.D-tor:

Thanks you for ur info, very useful indeed. We are ice manufacturing and sending ice to customer by our own lorry. I have uploaded the mock recall report, kindly drop ur comments on it, thanks in advance.

Attached Files


  • 0

#5 Antores

Antores

    Grade - MIFSQN

  • IFSQN Member
  • 72 posts
  • 55 thanks
9
Neutral

  • Colombia
    Colombia
  • Gender:Male
  • Location:Raleigh, NC
  • Interests:Photograpy

Posted 09 August 2011 - 02:17 PM

Hello Carine,

I think this is a good form; it is customized for your type of operation and needs.
Somesuggestions:


· Be sure that total units produced equalsinventory + sales. I quickly added the quantity produced, balance stock inlorry and qty to be recalled and could not match it. It may be I’m not doing itright, but you still can make it more clear, sometime like:



Size A
Total Qty Produced (affected) 2000

Stock (Cold room) 200

Stock (Lorry) 1200

Balance To Account for (Shipped) 600


Customer 1 300
Customer 2 100
Customer 3 200

Total Recalled 600


Product non accounted for: 0


· Also, you should list the customers who gotaffected product delivered.

· You should list the product that was notaccounted for, most of the times everything should match between your stock andsells, but sometime it doesn’t. In your case for instance, some bags could havemelted and being disposed, etc. Either case, you should list if there is anyamount not accounted for.

· You should clearly mark this as a “MOCK RECALL“,use a water mark stamp of put it very clear on the title!

Finally, In general, when food safety inspection companies lookfor a “Mock Recall” they generally mean the ability of trace the product back tothe source and then and forward to the customers. I do not have experience withBRC/IFS/Dutch HACCP, but I know SQF accepts the type of forms that you havemade as sufficient for a “Mock Recall”.

Nevertheless, an actual RECALL involves much more than atrace-back exercise, and some companies may go further steps to do a completemock recall scenario, similar to what Madam A. D-Tor suggested.

I never had to do this for a SQF inspection, but we havemade it just as learning experience and preparation. Thiswill imply having all your recall team to work on a made-up issue, trace back, communicatewith customers, communications with regulatory entities, lawyers and media (whodies that and how), keeping records of all activities. Is not as easy as itlooks, and to be a productive exercise more likely you would need expert helpto create and scenario and guide you thru the obstacles.

In USA there is an organization that provides what they call“crisis training”, this may not be helpful for you but may give you an idea of whatI’m talking about:

http://www.unitedfresh.org/programs/recall

If you think this may add value for you, see what resourcesare available in your country.


Edited by Antores, 09 August 2011 - 02:22 PM.

  • 0

Thanked by 2 Members:

#6 George @ Safefood 360°

George @ Safefood 360°

    Grade - SIFSQN

  • Corporate Sponsor
  • 374 posts
  • 291 thanks
17
Good

  • United States
    United States
  • Gender:Male
  • Location:Ireland and USA

Posted 09 August 2011 - 04:00 PM

Hello Carine,

I've attached a PDF of a product recall record/report that would comply with the global food standards. I hope you find it helpful...

George

Attached File  Product Recall Report.pdf   65.08KB   2493 downloads


  • 0

#7 mgourley

mgourley

    Grade - PIFSQN

  • IFSQN Principal
  • 804 posts
  • 648 thanks
81
Excellent

  • United States
    United States
  • Gender:Male
  • Location:Plant City, FL
  • Interests:Cooking, golf, firearms, food safety and sanitation.

Posted 09 August 2011 - 05:24 PM

do anybody willing to shara a example of mock recall report? Thanks in advance !


This is what I use. It combines traceability and mock recall.

Attached Files


  • 0

#8 loaf

loaf

    Grade - Active

  • IFSQN Active
  • 2 posts
  • 0 thanks
0
Neutral

  • Malaysia
    Malaysia

Posted 11 June 2012 - 03:16 AM

Good day.

I would like to ask, if we do mock recall do we have to fill up all the recall forms or just the mock recall forms?


Regards,
Wan


  • 0

#9 Charles.C

Charles.C

    Grade - FIFSQN

  • IFSQN Moderator
  • 12,581 posts
  • 3275 thanks
350
Excellent

  • Earth
    Earth
  • Gender:Male
  • Interests:SF
    TV
    Movies

Posted 11 June 2012 - 05:24 AM

Hello Carine,

I've attached a PDF of a product recall record/report that would comply with the global food standards. I hope you find it helpful...

George

Attached File  Product Recall Report.pdf   65.08KB   2493 downloads


Dear George,

It's truly an impressive document however I could not see any target or specific result regarding the time required for "reconciliation" between the produced quantity deduced to be at risk and the conclusion that 4 units were (acceptably?) unaccountable.

I appreciate some time-based deductions can be made from the data but I thought this specific parameter is usually a primary criterion for assessing the effectiveness of the recall. Maybe I missed it in which case apologies in advance. :smile:

Rgds / Charles

@loaf, the idea of a mock recall is to act as though it's a real recall and fill up the forms accordingly. However IMEX some companies do not actually activate some of the steps described in above mentioned example for fear of misunderstanding / confusion, eg activities such as the last-mentioned one in the log report. Perhaps it depends on yr specific situation.
  • 1

Kind Regards,

 

Charles.C


#10 BAM

BAM

    Grade - Active

  • IFSQN Active
  • 1 posts
  • 2 thanks
0
Neutral

  • South Africa
    South Africa

Posted 06 June 2013 - 12:16 PM

attachicon.gifMock Recall Record sample.xls


Hello Carine.

I hope this helps.

BR.
Roberto.

Can anyone please send me an example of a ordinary mock recall, thank you!


  • 0

Thanked by 2 Members:

#11 Charles.C

Charles.C

    Grade - FIFSQN

  • IFSQN Moderator
  • 12,581 posts
  • 3275 thanks
350
Excellent

  • Earth
    Earth
  • Gender:Male
  • Interests:SF
    TV
    Movies

Posted 07 June 2013 - 06:05 AM

Can anyone please send me an example of a ordinary mock recall, thank you!

Dear BAM,

 

Pls clarify what you interpret as "ordinary" ? Based on the examples shown in this thread and others, it can depend on yr location, standard's requirements / customer, etc.

 

Rgds / Charles.C


  • 0

Kind Regards,

 

Charles.C


#12 ati

ati

    Grade - AIFSQN

  • IFSQN Associate
  • 27 posts
  • 13 thanks
1
Neutral

  • Earth
    Earth
  • Gender:Not Telling

Posted 19 September 2013 - 02:29 AM

Dear BAM,

 

Hope this doc. can help you.

 

Regards,

ati

Attached Files


  • 0

#13 badolan

badolan

    Grade - Active

  • IFSQN Associate
  • 20 posts
  • 6 thanks
3
Neutral

  • United States
    United States
  • Gender:Female
  • Location:PA

Posted 04 June 2014 - 07:06 PM

Thank you for your help! I will use this last document for my Mock Recall. You guys are great! :spoton: 


  • 0

#14 JKRed

JKRed

    Grade - MIFSQN

  • IFSQN Member
  • 56 posts
  • 3 thanks
3
Neutral

  • United States
    United States
  • Gender:Male
  • Location:Western New York

Posted 16 February 2015 - 05:48 PM

This community of professionals is phenomenal! Truly. Always willing to help out no matter what! Thanks everyone.

 

JKR


  • 0

Swimming In An Alphabet Soup of SQF Acronyms, Code, & Clauses!
 

"You do SQF Level 2 because your customers demand it. You do SQF Level 3 for yourselves, because you see the value in improving your systems and extending the philosophy and practices in SQF to other aspects of your business, beyond Food Safety." Anonymous


#15 memory

memory

    Grade - Active

  • IFSQN Active
  • 13 posts
  • 0 thanks
0
Neutral

  • Zimbabwe
    Zimbabwe

Posted 25 May 2015 - 08:15 AM

I have gained a lot.Thank you friends.


  • 0

#16 Kumara Chan

Kumara Chan

    Grade - Active

  • IFSQN Active
  • 1 posts
  • 4 thanks
0
Neutral

  • Sri Lanka
    Sri Lanka

Posted 25 November 2015 - 03:03 PM

Attached File  Mock Recall Log.doc   67KB   449 downloadsHi,

 

I have used some of your formats to prepare Mock Recall  format.

Thanks for you all.

I think you can use my format to get some idea as well. 

 

Thanks 

Kumara Chan

 


  • 0

Thanked by 4 Members:

#17 alvindman

alvindman

    Grade - AIFSQN

  • IFSQN Associate
  • 39 posts
  • 2 thanks
1
Neutral

  • Philippines
    Philippines

Posted 10 December 2015 - 01:31 PM

Thanks for all the people who contributed to this. Some looks complicated, some looks very simple. Maybe it really depends on nature of business. I'll devise one for my company and will gladly share it to you when done. :)


  • 0

Thanked by 1 Member:

#18 sidhu.sss86

sidhu.sss86

    Grade - Active

  • IFSQN Active
  • 2 posts
  • 0 thanks
0
Neutral

  • India
    India

Posted 19 December 2015 - 07:19 AM

Do anybody willing to share an example of mock recall protocol? Thanks in advance !


  • 0

#19 Charles.C

Charles.C

    Grade - FIFSQN

  • IFSQN Moderator
  • 12,581 posts
  • 3275 thanks
350
Excellent

  • Earth
    Earth
  • Gender:Male
  • Interests:SF
    TV
    Movies

Posted 19 December 2015 - 08:44 AM

Near identical wording to the first post.

 

XMAS SPAM ?


  • 0

Kind Regards,

 

Charles.C


#20 sidhu.sss86

sidhu.sss86

    Grade - Active

  • IFSQN Active
  • 2 posts
  • 0 thanks
0
Neutral

  • India
    India

Posted 19 December 2015 - 09:22 AM

Mr. Charles,

 

May be, I would like to have an example of protocol format for execution of mock recall.

 

 

 

Thanks

Siddu


  • 0

#21 Charles.C

Charles.C

    Grade - FIFSQN

  • IFSQN Moderator
  • 12,581 posts
  • 3275 thanks
350
Excellent

  • Earth
    Earth
  • Gender:Male
  • Interests:SF
    TV
    Movies

Posted 19 December 2015 - 09:39 AM

 

Posts 2,4,6,7,12,16


  • 0

Kind Regards,

 

Charles.C


#22 clover

clover

    Grade - MIFSQN

  • IFSQN Member
  • 77 posts
  • 5 thanks
2
Neutral

  • Earth
    Earth

Posted 09 May 2016 - 03:01 AM

Thanks for all the people who contributed to this. Some looks complicated, some looks very simple. Maybe it really depends on nature of business. I'll devise one for my company and will gladly share it to you when done. :)

Indeed you're right. I think it depends on the nature of business, operational capacity etc. Does anyone have a mock recall plan that is more suited to food catering? 


  • 0

#23 Yesuri Padmasri

Yesuri Padmasri

    Grade - Active

  • IFSQN Active
  • 1 posts
  • 0 thanks
0
Neutral

  • India
    India

Posted 08 August 2016 - 06:30 AM

Thank you friends


  • 0

#24 Harsha Vardhan

Harsha Vardhan

    Grade - Active

  • IFSQN Active
  • 2 posts
  • 0 thanks
0
Neutral

  • India
    India

Posted 15 February 2017 - 07:17 AM

Hi everyone,

 

Any one, please share the mock recall exercise details with summary & learning for FMCG as well as review on Recall Learning.

 

Thanks & Regards,

Harsha


  • 0

#25 Charles.C

Charles.C

    Grade - FIFSQN

  • IFSQN Moderator
  • 12,581 posts
  • 3275 thanks
350
Excellent

  • Earth
    Earth
  • Gender:Male
  • Interests:SF
    TV
    Movies

Posted 15 February 2017 - 07:39 AM

Hi everyone,

 

Any one, please share the mock recall exercise details with summary & learning for FMCG as well as review on Recall Learning.

 

Thanks & Regards,

Harsha

 

 Hi Harsha,

 

Please refer Post 21


  • 0

Kind Regards,

 

Charles.C





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users