Jump to content

  • Quick Navigation
Photo

What is a mock recall and what are the benefits?


  • You cannot start a new topic
  • Please log in to reply
17 replies to this topic

#1 hygienic

hygienic

    Grade - SIFSQN

  • IFSQN Senior
  • 413 posts
  • 21 thanks
1
Neutral

  • Earth
    Earth
  • Gender:Male

Posted 27 December 2011 - 05:24 PM

Dear fellows;

What is exactly the understading of the Mock recall , what is the benifits if the food company make it , why it is required when any third party (Auditor ) come , he is asking about Mock recall , the effectivness % indecates for what ?


Regards
Hygienic


  • 0

#2 Martinblue

Martinblue

    Grade - MIFSQN

  • IFSQN Member
  • 121 posts
  • 9 thanks
2
Neutral

  • United Kingdom
    United Kingdom
  • Gender:Male

Posted 27 December 2011 - 11:52 PM

Mock recall is internal practice where it is pretendedproduct in questions is not fit for use (contaminated /labelling issue etc) andthen all distributors/whole sealers/retailers etc are contacted, informingclearly it is a MOCK RECALL PRACTICE.

Practice is completed in two steps

1: Traceability and Mass balance:

Traceability and mass balance for all ingredients from raw materialsto finished product is completed. Total weight of ingredients used should beequal to the weight of finished products+ any processing wastage etc.(certainextent of variation is usually acceptable depending on the processing procedure).

2: Recall

All distributors/whole sealers/retails etc are contacted;informing clearly it is a MOCK RECALLPRACTICE and asked for confirmation of stock of the products in question.

This step is to confirm all contact details of all customers,enforcing and certification bodies, EHO etc are correct.

Whole idea of mock recall is to test out the efficiency ofcompany’s traceability system and improve if require.

I hope it helps.

Regards

Martinblue


  • 0

Thanked by 1 Member:

#3 Charles.C

Charles.C

    Grade - FIFSQN

  • IFSQN Moderator
  • 12,581 posts
  • 3275 thanks
350
Excellent

  • Earth
    Earth
  • Gender:Male
  • Interests:SF
    TV
    Movies

Posted 28 December 2011 - 03:52 AM

Dear Hygienic,

It is also desirable to set a maximum time for measuring the "efficiency" in (2) as referred in previous post. This was probably the reason for the "%". :smile:

If you search "mock recall" on this forum you will find some explicit procedures for various products.

Rgds / Charles.C


  • 0

Kind Regards,

 

Charles.C


#4 Madam A. D-tor

Madam A. D-tor

    Grade - PIFSQN

  • IFSQN Principal
  • 577 posts
  • 179 thanks
21
Excellent

  • Netherlands
    Netherlands
  • Gender:Female
  • Interests:meat, meat products, ready to eat, food safety, QMS, audits, hazard analyses, IFS, BRC, SQF, HACCP, ISO 9001, ISO 22000

Posted 30 December 2011 - 06:26 AM

Dear hygienic,

Mock recall or recall test is indeed to train the recall team and to verify your recall procedures.

You pretend having a recall and are following all the steps in your recall procedure. starting with reporting, recall team meeting, decision taking, gathering information etc.
Unlike what is written by Martinblue, distributors/whole sealers/retailers are mostly not included in a recall test. You would not want them to misunderstand....It is also possible to check the emergency contact during a recall test.
Make sure you report the recall test properly including timings of key activities, persons involved, mass balance, decisions taken, evaluations and corrective actions needed.

You can see this as a fire exercise: probably ( hopefully) you will never have fire, but even though you are exercising how to escape the building so now and then. Probably (hopefully) you never need to do a recall, but you need to be prepared by testing/training on the recall procedures.


Edited by Madam A. D-tor, 30 December 2011 - 06:27 AM.

  • 0
Kind Regards,

Madam A. D-tor

#5 Dr Ajay Shah

Dr Ajay Shah

    Grade - SIFSQN

  • IFSQN Senior
  • 318 posts
  • 105 thanks
5
Neutral

  • Australia
    Australia
  • Gender:Male
  • Location:Melbourne

Posted 30 December 2011 - 12:40 PM

I agree with the comments of Madame A. D-tor. The idea of conducting amock recall is to ensure that the recall team understands the protocol and if there are any mishaps then this is the time to find out what went wrong and how one can improve it the next time one conducts a recall. You can also condct a Mock Crisis Management and this too will demonstrate whether the company personnel can get their act together and perform it to the best of their ability and also try and identify areas where one can improve on it.


  • 0
Dr Ajay Shah.,
BSc (Hons), MSc, PhD, PGCE(FE)
Managing Director & Principal Consultant
AAS Food Technology Pty Ltd
www.aasfood.com


#6 omuntu

omuntu

    Grade - Active

  • IFSQN Active
  • 4 posts
  • 1 thanks
0
Neutral

Posted 20 January 2012 - 10:37 AM

The Mock recall also shows the robustness of your traceability system and emergency response procedure with regards to product safety. If there is a real incident how quickly can you withdraw your products from the shelves? Can you trace all of it forwards to the particular customers and backwards to the individual materials used? All these can be seen in a mock recall exercise.


  • 0

#7 foodsafetyboy

foodsafetyboy

    Grade - MIFSQN

  • IFSQN Member
  • 72 posts
  • 9 thanks
0
Neutral
  • Gender:Male

Posted 13 February 2012 - 11:54 AM

Dear fellows;

What is exactly the understading of the Mock recall , what is the benifits if the food company make it , why it is required when any third party (Auditor ) come , he is asking about Mock recall , the effectivness % indecates for what ?


Regards
Hygienic


Hello there Hygienic,

Mock recall is your verification that your recall procedure is effective. It will give you confidence that whenever a particular incident requires you to recall a specific product due to micro or other issues, it can be easily be withdrawn.
In short, a mock recall ensures that effectiveness of your recall procedure.



Regards,

FSB
  • 0

Thanked by 1 Member:

#8 AS NUR

AS NUR

    Grade - PIFSQN

  • IFSQN Principal
  • 581 posts
  • 52 thanks
8
Neutral

  • Indonesia
    Indonesia
  • Gender:Male
  • Location:east java, indonesia

Posted 17 February 2012 - 06:04 AM

i am agree with the others, mock recall is simulation activity on your recall/withdrawl procedure to see efectriveness the procedure.


  • 0

Thanked by 1 Member:

#9 Charles Chew

Charles Chew

    Grade - FIFSQN

  • IFSQN Fellow
  • 1,178 posts
  • 48 thanks
5
Neutral

  • Malaysia
    Malaysia
  • Gender:Male
  • Location:Malaysia
  • Interests:Food, food and food!

Posted 31 March 2012 - 01:54 AM

Has anyone here conducted a mock-recall under an extreme environment such as you get a phone call from your overseas customer say at 9.00pm in the evening and your customer urgently needed to have your decision. All your key staff have gone back home and worse, its your company's largest customer.

If this was a real situation, would you be able to meet get your team in place and complete your response to the distress in no more than 4 hours as prescribed by say, BRC 6


  • 0
Cheers,
Charles Chew
www.naturalmajor.com

Thanked by 1 Member:

#10 graphis_7

graphis_7

    Grade - Active

  • IFSQN Associate
  • 10 posts
  • 1 thanks
0
Neutral

  • Canada
    Canada

Posted 15 October 2012 - 06:57 AM

i am agree with the others, mock recall is simulation activity on your recall/withdrawl procedure to see efectriveness the procedure.


THis- mock recalls are very important
  • 0

Thanked by 1 Member:

#11 trubertq

trubertq

    Grade - PIFSQN

  • IFSQN Principal
  • 593 posts
  • 224 thanks
97
Excellent

  • Ireland
    Ireland
  • Gender:Female
  • Location:Donegal

Posted 15 October 2012 - 11:50 AM

Has anyone here conducted a mock-recall under an extreme environment such as you get a phone call from your overseas customer say at 9.00pm in the evening and your customer urgently needed to have your decision. All your key staff have gone back home and worse, its your company's largest customer.

If this was a real situation, would you be able to meet get your team in place and complete your response to the distress in no more than 4 hours as prescribed by say, BRC 6




No, but what a fantastic idea....something for Halloween :dunno:

It won't win me any friends but it would be a very very beneficial exercise ( seriously, I mean that)
  • 0
I'm entitled to my opinion, even a stopped clock is right twice a day

#12 nadeem lodhi

nadeem lodhi

    Grade - Active

  • IFSQN Active
  • 3 posts
  • 0 thanks
0
Neutral

  • United Arab Emirates
    United Arab Emirates

Posted 23 May 2015 - 06:13 AM

Dear,

 

Will any body will share me the MOK recall proper format


  • 0

#13 nadeem lodhi

nadeem lodhi

    Grade - Active

  • IFSQN Active
  • 3 posts
  • 0 thanks
0
Neutral

  • United Arab Emirates
    United Arab Emirates

Posted 23 May 2015 - 07:05 AM

Dear,

 

Will any body will share me the MOK recall proper format

The MOK recall report format especially the hotel kitchen and resturant.

 

Thank you,

 

Hygiene


  • 0

#14 Loni Banaszak

Loni Banaszak

    Grade - MIFSQN

  • IFSQN Member
  • 69 posts
  • 2 thanks
2
Neutral

  • United States
    United States
  • Gender:Female
  • Location:Kent. Ohio
  • Interests:Animals, Garage Sales, Tea Cups, Antiques and Disney

Posted 17 June 2015 - 06:30 PM

Hi,

All great information posted here (thank you), I have a question though. How are you documenting your mock recall?


  • 0

Thanks,

 

Loni


#15 Charles.C

Charles.C

    Grade - FIFSQN

  • IFSQN Moderator
  • 12,581 posts
  • 3275 thanks
350
Excellent

  • Earth
    Earth
  • Gender:Male
  • Interests:SF
    TV
    Movies

Posted 17 June 2015 - 07:04 PM

Hi,

All great information posted here (thank you), I have a question though. How are you documenting your mock recall?

 

Hi Loni,

 

try this thread -

 

http://www.ifsqn.com...ort/#entry47711


  • 0

Kind Regards,

 

Charles.C


Thanked by 1 Member:

#16 Loni Banaszak

Loni Banaszak

    Grade - MIFSQN

  • IFSQN Member
  • 69 posts
  • 2 thanks
2
Neutral

  • United States
    United States
  • Gender:Female
  • Location:Kent. Ohio
  • Interests:Animals, Garage Sales, Tea Cups, Antiques and Disney

Posted 17 June 2015 - 07:08 PM

Hi Loni,

 

try this thread -

 

http://www.ifsqn.com...ort/#entry47711

Thanks Charles!


  • 0

Thanks,

 

Loni


#17 Charles.C

Charles.C

    Grade - FIFSQN

  • IFSQN Moderator
  • 12,581 posts
  • 3275 thanks
350
Excellent

  • Earth
    Earth
  • Gender:Male
  • Interests:SF
    TV
    Movies

Posted 17 June 2015 - 07:20 PM

Thanks Charles!

 

You're very Welcome.

 

Here's one more (credit to Slab) -

 

Attached File  Mock_Tracebility_Exercise__ASQ.pdf   1.12MB   149 downloads


  • 0

Kind Regards,

 

Charles.C


#18 Bailey39

Bailey39

    Grade - Active

  • IFSQN Active
  • 14 posts
  • 2 thanks
1
Neutral

  • United States
    United States

Posted 17 October 2016 - 07:09 PM

 

All distributors/whole sealers/retails etc are contacted;informing clearly it is a MOCK RECALLPRACTICE and asked for confirmation of stock of the products in question.

This step is to confirm all contact details of all customers,enforcing and certification bodies, EHO etc are correct.

Unlike what is written by Martinblue, distributors/whole sealers/retailers are mostly not included in a recall test. You would not want them to misunderstand....It is also possible to check the emergency contact during a recall test.


 

But which one? Does SQF actually require that suppliers contact their customers during a mock exercise? I'm having trouble finding this exactly under 2.6.3 for SQF 7.2.... Can anyone clarify or verify?

 

 

Thanks!


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users