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What is a mock recall and what are the benefits?

#9 User is offline   Charles Chew 

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Posted 31 March 2012 - 01:54 AM

Has anyone here conducted a mock-recall under an extreme environment such as you get a phone call from your overseas customer say at 9.00pm in the evening and your customer urgently needed to have your decision. All your key staff have gone back home and worse, its your company's largest customer.

If this was a real situation, would you be able to meet get your team in place and complete your response to the distress in no more than 4 hours as prescribed by say, BRC 6
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Cheers,
Charles Chew
www.naturalmajor.com
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