[TLouko]

Hello

I work for a food manufacturing company and am looking for a good template to help implement a corrective action process. I realize there are many tools [5-why's, fishbone, pareto, etc.] Ideally, the process would outline specific steps and responsibilities. My goal here is to address and eliminate internal and external non-conformances as a means of continuous improvement. I have found that, to this point, our existing process is ineffective as we have seen periodic repeats of the same issues.

I would guess others may be interested in this topic, as it relates to GFSI schemes.

Thanks in advance.

Tom

[mind over matter]

Not a procedure per se, but I hope this is a useful information in improving corrective action responses.

http://www.anab.org/.../4600/hu137.pdf

[TLouko]

That is useful. Thanks.

[AS NUR]

TLouko, on 11 January 2012 - 02:46 PM, said:

Hello

I work for a food manufacturing company and am looking for a good template to help implement a corrective action process. I realize there are many tools [5-why's, fishbone, pareto, etc.] Ideally, the process would outline specific steps and responsibilities. My goal here is to address and eliminate internal and external non-conformances as a means of continuous improvement. I have found that, to this point, our existing process is ineffective as we have seen periodic repeats of the same issues.

I would guess others may be interested in this topic, as it relates to GFSI schemes.

Thanks in advance.

Tom

Ihope this template can help you

rgds

AS NUR

Attached File(s)

•  5Whys%20Templete(1).XLS (92.5K)
  Number of downloads: 138

[omuntu]

I have found out that in most cases the problems keep coming back because the phenomenon was not described properly. If you define the problem wrongly you will solve it wrongly and it will most definitely come back. Use 5W1H to first clearly define the problem then apply the route cause analysis to solve it.

[Bob Bottel]

I based my non-conformance reporting system on the ANAB ACCREDITATION ASSESSOR’S GUIDANCE

FOR CORRECTIVE ACTION REVIEW

AUTHORITY:

ACCREDITATION MANAGER

EFFECTIVE DATE:

24 JUNE 2008

DOCUMENT NUMBER:

FM 3007.00



It is attached.

I would also recommend a register of Non-Conformance (Or Corrective Action) reports for tracking this process. This could be a straight-forward Excel file showing all NC's, with those still open highlighted. Best systems I have seen are the collaborative network systems that continues to email the responsible party (for corrective action) until complete. Copies of this log are visible to all management.  6 0 Training Procedure - Root Cause - Advanced.doc (53K)
Number of downloads: 35

Bob

[Charles.C]

AS NUR, on 13 January 2012 - 12:57 AM, said:

Ihope this template can help you

rgds

AS NUR

Dear AS NUR,

Thks for yr template. IMEX, several of the "whys" are often replaced by "who".

My guess is it was designed for car manufacturers ? I got lost in the arrows.

Rgds / Charles.C

[AS NUR]

Charles.C, on 22 February 2012 - 12:03 AM, said:

Dear AS NUR,

Thks for yr template. IMEX, several of the "whys" are often replaced by "who".

My guess is it was designed for car manufacturers ? I got lost in the arrows.

Rgds / Charles.C

your welcome Charles. It my pleasure if that template usefull for any body
five whays method is one of problem solving tools that can use to find rootcause. It can be used for any industry...

This post has been edited by AS NUR: 22 February 2012 - 12:54 AM