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#1 User is offline   mind over matter 

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Posted 13 January 2012 - 10:32 AM

The food industry is still in hysteria over Listeria, as recent news has qualified outlandish negligence on the part of auditors related to the October 2011 contaminated cantaloupe epidemic. The unfortunate outbreak resulted in 30 deaths, 146 illnesses and even prompted one woman to suffer a miscarriage after consuming the infected fruit. In a shocking twist to the incident, recent federal investigation of Jensen Farms, the responsible distributor of the tainted cantaloupe, discovered a slew of hazardous factors noted in the same audit that granted the farm a “superior” rating.

The auditors responsible for the rating were sent from Primus Labs, one of the nation’s largest food facility auditors, who were directly hired by Jensen Farms to do their reoccurring auditing. Primus Labs has a strong track record of passing the vast majority of farms they audit, validating that approximately 98.7 percent of the clients they audit pass regulations.

A reassuring notion in theory, but the facts illuminate a far more dangerous and hazardous reality: auditors are passing food facilities that have no business being passed.

For instance, the dodgy factors that led to the ultimate Listeria food fatalities at Jensen Farms were such negligent basics as unsterile equipment, numerous dirty pools of bacteria-filled water on farm premises, discontinued antibacterial wash use and a refusal to pre-cool recently cropped cantaloupe, (a common sense process widely used in the fruit industry to stop bacteria growth.)

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It would be interesting to see any comment on this article. Anyone?






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#2 User is offline   Janvm 

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Posted 13 January 2012 - 12:21 PM

I'm not really surprised to read this article. IMEX the companies are aware that they have shortcomings would rather do the effort to find lax auditors than to resolve the issues. Unfortunately, these companies also have informals networks that succeed in finding those auditors time after time...
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#3 User is offline   Simon 

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Posted 13 January 2012 - 04:47 PM

For BRC standards this is exactly what happens; all Certification Bodies must be Accredited which means they work to strict procedures (EN 45011) and are audited by the relevant Accreditation Body (in UK UKAS). Also auditors are bound by this process and must be competent for the standard / product they are auditing against. It's not perfect, but you will see the level of rigour necessary to get anywhere near in the document below:

Requirements for Organisations Offering Certification Against The Criteria of The British Retail Consortium Technical Standards - there could be a more up to date document, but it is just to give you an idea.

I'm not sure about the auditing system in the case you posted involving Primus Labs.

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Simon
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#4 User is offline   MRios 

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Posted 13 January 2012 - 05:15 PM

Would lack of experience in that specific field be part of what could account for an auditor passing a company with such flaws?

Answering my own question, I would think that wouldn´t be the case. Lack of experience actually makes an auditor more strict, I believe. I´ve heard of auditors requiring a footbath when the company being audited has a dry process, for example. I´ve also heard that when certain auditing firms go overseas they tend to be harsher than when they perform audits in their home country.

The article doesn´t say much more, but what if the auditor was either threatened or bribed? Shocking thought, and something that would more probably be heard of in Third World countries, but when there´s money involved, anything can happen.
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#5 User is offline   mind over matter 

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Posted 15 January 2012 - 02:45 PM

Thanks for the responses. Does anyone know who is the accreditation body of Primus Labs? Is the accreditation body a member of EA or IAF?
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#6 User is offline   jose22000 

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Posted 20 January 2012 - 10:48 PM

I don`t know if Primus Labs is accredited against ISO 45011, but it's a certification body approved by GLOBALGAP (for example)
I think is not a problem related to the qualification of auditor but her/his integrity. I'm tired to audit companies that are not ready for the standard to certificate (of course, they doesn't pass) but a month later the company is certificated by another CB; asking the management of the company they usually say: It was cheaper and easier than you was
For fresh products, growers knows very well who is the more lax CB (and if a lab for pesticides perform the analysis even better).... :thumbdown:

This post has been edited by jose22000: 20 January 2012 - 10:49 PM

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#7 User is offline   Charles Chew 

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Posted 23 January 2012 - 06:43 AM

Having been involved in the industry for the past 20 years, I have had experiences with many food safety auditors both local and abroad however, only a handful are in my mind, provided a well balanced audit with strong technical knowledge of the industry. There are also far too many young auditors who are too exuberant in the course of seeking self-excellence and inherently make silly audit judgments. Well, the last one broke the camel's back. I am preparing this "Food Safety Auditor Pre-Qualification Checklist". (This format is also revised for selecting/reverifying service providers) Perhaps, the forum members would want to add in their views / contribution to finish this off.

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Cheers,
Charles Chew
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