I'm just going through some of our documentation in the run up to our BRC next year and as it took so long to gather up everything for the last audit I am starting with our SLA for suppliers of services.
My question is how long should a SLA be valid, if say there are no changes to anything that is happening. As to be honest I don't want to harass 15+ service suppliers for the same thing every year if there is nothing new to add. Surely we can use the same one and maybe consider renewing it every 3 years or so?
What do people think?
Cheers,
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