Hello there,
I am just a little stuck, i am trying to come up with some some new obtainable quality objectives for this year.
We have used customer complaints for the last 2 years.
This is a small family run Turkey processing plant.
All systems are manual and production is less than 1/2 tonne per week.
- Documented & include targets or clear measure of success
- clearly communicated to relevant staff
- monitored & results reported at least quarterly.
thanks in advance
Hi there,
Examples/Ideas:
To achieve/maintain certification to a food safety standard (BRC Food Safety?) grade A
To ensure that all food handlers have received basic food hygiene training within 1 month of start of employment
Reduce complaint levels by 10% year on year
> 98% food safety audit score
< 1% downgraded product
> 99.9% compliance with microbiological criteria
No major GMP non-conformances
Regards,
Tony
Edited by Tony-C, 21 February 2013 - 03:34 PM.