Yes.. this one..
Actually, your college is right. You can find this information at the introduction: (it's not a requirement)
2.2 Extraordinary information to the certification bodyby the certified company In accordance with ISO/IEC 17065, the company shall inform its certification body about any change that may affect its ability
to conform with the certification requirements (e.g. recall, alert on products,etc.). This information shall be made within 3 working days.
Yes, You'll have to. And also to the food safety & regulatory authorities of your country.
in India, In case of product recall we have to inform following authorities:
Our certification body
Country's Regulatory Authority (Export Inspection Agency & MPEDA)
Food Safety authority of our country (FSSAI - Food Safety Standard Authority of India)
Glad to hear that you are not having any recall situation. :)
Also, you shall verify and record the effectiveness of the withdrawal programme through the use of appropriate techniques (mock withdrawal or practice withdrawal) at least once in a year.
Hope it helps.