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Integrated Crisis Management Planning

Live Webinar

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#1 Simon

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Posted 15 March 2015 - 08:34 PM

Integrated Crisis Management Planning
Steve Gruler, President & CEO, Global Quality Consultants Inc

This Live Webinar is taking place: March 20, 2015 - 03:00 PM - 04:00 PM GMT (11 a.m. EDT Start)

This session outlines the need for comprehensive crisis management planning. It addresses the lack of preparedness consumer products companies are accomplished in rapid crisis response. This session covers the critical elements and the functional benefits of a customized holistic plan. Attendees with gain key insights to the benefits of this impactful design:

 

- Multi-tiered cross functional teams (Based on a Companies management style, skills and culture)

- Crisis communication planning (Internal & External - Digital / Social Media, Common issues companies face)

- Addressing all perils (Staying current and proficient) 

 


Best Regards,

Simon Timperley
IFSQN Administrator
 
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#2 Simon

Simon

    Grade - FIFSQN

  • IFSQN Admin
  • 11,544 posts
  • 1100 thanks
253
Excellent

  • United Kingdom
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  • Gender:Male
  • Location:Manchester
  • Interests:Life, Family, Running, Cycling, Manager of a Football Team, Work, Watching Sport, The Internet, Food, Real Ale and Sleeping...

Posted 20 March 2015 - 08:48 PM

Topic related comments and questions from today's webinar.

 


Kenneth

Hi guys, I work in a food manufacturing industry, how relevant is ICMP?  Is it related to recalls?

 

Sofia

How should you handle it if your company supplied the product with issue to another company ( i.e. A supermarket)

 

Paul

Where does a HACCP plan come into play?

 

Kimberly Trowers

Who handles a crisis if the source of the problem was due to an outsourced company which produces the commodity for your company?

 

Theophilus Fon Anyam

The maple leaf`s CEO`s message was clean, clear, concise. He addressed the issue directly and the media had nothing else to dig out from the event. He stated what happened, how they reacted and above all showed empathy to the affected families.

 

Paul

Did Kraft handle the recent recall correctly?

 

Muhammad Raza Ullah

Who is responsible to make these plans?

 

Martha

For a company that is extremely small (<50 total), who are not selling to consumers, and whose product has a limited impact on food safety, could a less formal plan work well?

 

Aliyu

In a food services company like hotels and restaurants, what are the common crisis or emergencies are they prone to?

 

Raman Kumar Sharma

Who should handle media at the time of crisis? QA Manger or higher management?

 

Muhammad Raza Ullah

Recovery plans should include control charts?

 

Miguel Acuña

What impact does Social media have?

 

Jude

Quick and honest communication in such matters is necessary before the Alarmist group go out there to put fear into consumer’s minds (Maple Leaf).

 

Martha

Proactive not reactive (Maple Leaf).

 

Krastina

The issue was traced back to the packaging machines cleaning (Maple Leaf).

 

Kimberly Trowers

And what it continues to do. They also went further to apologize and extend condolences (Maple Leaf).

 

Krastina

Tragic consequences though (Maple Leaf).

 

Kimberly Trowers

Clearly outlined the situation, some of the science what the company did to mitigate (Maple Leaf).

 

Martha

Never lie about a crisis, and get the information out before the bad press comes out.


Best Regards,

Simon Timperley
IFSQN Administrator
 
hand-pointing-down.gif

Need food safety advice?
Relax, you've come to the right place…

The IFSQN is a helpful network of volunteers providing answers and support. Check out the forums and get free advice from the experts on food safety management systems and a wide range of food safety topics.

 
We could make a huge list of rules, terms and conditions, but you probably wouldn’t read them.

All that we ask is that you observe the following:


1. No spam, profanity, pornography, trolling or personal attacks

2. Topics and posts should be “on topic” and related to site content
3. No (unpaid) advertising
4. You may have one account on the board at any one time
5. Enjoy your stay!






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