Depending on the size of the company you can have many food safety goals for the QA section. I have setup for my clients QA teams the some of the following goals
1. reduce customer complaints by 33%
2. All non - conformances should be closed off within 90 days with completed root cause analysis
3. Focus is on cost - work with corporate teams to reduce operations cost by 10% through process improvements initiatives
4. Implement strategic plan for staff performance enhancement by offering targeted training opportunities
5. Become the knowledge centre in quality, food safety and technical innovations through active performance in expanding the knowledge base.
I hope this might help.
Dr. Humaid Khan
Halal International Services