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5 areas that influence commitment to food safety

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#1 Simon

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Posted 04 June 2016 - 10:39 AM

5 areas that influence commitment to food safety

 

Taking place:

 

Friday, June 17, 2016 - 03:00 PM - 04:00 PM UK Time

This is a 10.00 AM Eastern US Start

 

Presenter:

 

Brita Ball, Principal Consultant, Advancing Food Safety Culture, Brita Ball & Associates

 

Webinar Overview:

 

The letter of senior management commitment was signed and filed. But written commitment isn’t enough to have a food safety management system that works. What else does senior management need to do, and how will that influence food safety behavior all the way to the front line? And then there's what few experts talk about -- the roles of middle managers, supervisors, front line workers and others…what are their roles in bringing food safety programs to life? Join this webinar to learn how both management commitment and work unit commitment to food safety are critical to food safety behavior, other factors that influence commitment, and ways to increase commitment to food safety throughout a company – top down and bottom up. 

 

Webinar Recording >>

 

Presentation Slides >>


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#2 Simon

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Posted 17 June 2016 - 06:59 PM

Unedited chat logs from today's webinar:

 

Cindy : Good Morning - Happy Friday from Tipp City, OH
Robert : Good morning from Maine, USA
Niesha : Good morning Everyone
Mark B : Hi from UK
Mohammad : Hey everybody! can anyone see anything?
Niesha : Good morning from Kingston Jamaica
Giulia : Good afternoon from Italy
MLChillida : M Luisa Chillida
Kenny : good day everyone
Jerry : Good morning from Independence KY, USA
Jumoke : Good morning everyone from Trinidad W.I.
Monica Duarte : hello from Shoreham by Sea (UK)
MLChillida : Good afternoon from Spain
Farzad.rezaei : Dear sites I have problem and I can not connected 
Patricia : Good morning from Jamaica
maria jynn yee francisco : hi everyone, maria lynn yee francisco, philippines
Ariane : Good morning from Toronto
Mohammad : Good afternoon from Iran
Paula : Good afternoon from Portugal 
Daniela : Good afternoon!
Joseph : Good Morning from Chicago
Aisha : Good morning from Aisha Trinidad!
Jennifer : Good morning from Idaho 
Lori : Good morning!
Dusan : Hello from Serbia!
Mark : Hello from Kansas City!
Takudzwa Kufa : Good afternoon
Farzad.rezaei : Good afternoon every body 
Monica Duarte : hi paula from portugal 
Monica Duarte : im from madeira
Rischa : good night from jakarta
Amy : Good Morning from Ma
alyssa : Greetings from sunny New Mexico
Janice Mabey : hi from Ontario
Teresa : Hello From Porto Portugal
Marina : Good Morning - from Wisconsin
Lewis : Hello from New Bedford, Massachusetts
sukhvinder singh : Good evening from India!!!
A. van Vliet : Good afternoon from Holland
Oneheata : Oneheata from Jamaica :)
Oluwayemisi : Hi, yemi from nigeria
Deep : Greetings from India
Lewis : We can see you
sukhvinder singh : GOOD EVENING
Jorge : Good morning from Arizona
Mohammad : I cannot see anything
Niesha : I registered for next week Webinar ;)
sukhvinder singh : UNABLE TO SEE 
Farzad.rezaei : Farzad from Iran good afternoon every body 
Joanne : Good Afternoon from Ireland
Felicia : Good morning from Vancouver
silvia : Silvia Michanie from Argentina 
VICTORIA : HI
Chacha Joseph Nyangi : Good evening from Tanzania.
beverly : good morning from ontario, california!
Daniela : Hi Joanne! Ireland here too
Melina : Good morning everyone! Melina from Argentina
Allison : Hi from Chicago!
VICTORIA : HELLO FROM HOUSTON
Edwarda : Hi from Poland!
lorraine leija : Good morning from Porterville, CA
Imran jamal : His simon
Hilary Hale : Good Morning, from Fresno ,CA.
Anthony : good evening from Hong Kong
Imran jamal : Hi 
Alicia : Good morning from New York
Rick : Hello from Sunny Fremont, Michigan
lahcen : good morning from montreal
Simon Timperley : If you cannot see try a different browser, try clearing cache.  And you need to have permission for youtube, this is the vehivle we streaming live with.
Joven : Hi from Indonesia!
Badr : Good morning From Morocco
Woo Jin (Joey) : Good morning from North Carolina!
Cathy : Good Morning from California
Simon Timperley : Hello and welocme food safety friends from all over the world.
Farzad.rezaei : I haven't voice and pic
Simon Timperley : see my message below Farzad
Agnieszka : Good afternoon from Poland!
duygu : good afternoon 
Barrie : Good afternoon, from Cornwall, UK!
Cathy : The slides are not in focus.....is this a problem on my end?
Ingrid : Hi from Oudewater, The Netherlands
Gabi : Hi from Ohio, Cathy, my slides are very hard to read as well
Hilary Hale : Slides are blurry on this end as well.
Wayne Wang : The resolution of slides is very bad
Rischa : ya  i haven`t voice and pict too
Lorena Carrillo : Hello, from Mexico
Daniela : my slides are ok
Niesha : It might be an issue on persons' end because I can see the slides ok thus far
Karen : slides are a bit blurry here as well
Paula : Ola Monica!!! Bom webinar ;)
Wayne Wang : who can help with slide resolution
Mohammad : I had same problem with video n voice too, its better to use VPN or any other similar software
Lance Cranford : Good Morning
Simon Timperley : Slides very clear here
James : Chipotle
Takudzwa Kufa : Thanks Simon 
Kathleen : Good morning!
Maggie : Hello from the state of Temmessee in the US.  I can hear and see fine.
Anna : Good Morning!  Great Friday Morning!
alyssa : daily recalls for sunflower seeds it seems
Sabina : Good Morning
Carina Lim : Good evening from Singapore 
Milynda : Hi Milynda from Jamaica
Maribel : Hi, from Houston, Texas
Heather : hi heather from philippines
Maggie : Hello from the state of Tennessee in the USA.  I can hear and see everything just fine.
SCPCI Davao : good evening from Philippines
Leonard : Good morning from Toronto
Rafael : Hi Rafael from Puerto Rico
Ed : 6
Maribel : I can't see the slides
Mariana : 3
Robert : 7
duygu : 7
Niesha : voted 6
Kathleen : Leadership is very committed; not sure how far down it has gotten to floor employees
lahcen : 9
Ralph : hi, am Ralph from italy
Hilary Hale : production is driven by production
Karen : I have lost the sound
SCPCI Davao : slides aren't clear here...
Cathy : Will these slides be available for download after this webinar?  They are out of focus / resolution at this time...
Niesha : agreed Kathleen
Simon Timperley : Today's webinar is being recorded and will be distributed with the slides within 24 hours.
MLChillida : Now my slides are blurry
Norm : Hello from VA
Jumoke : I'm not seeing or hearing anything
Maribel : so bad I can't see or hear anything.
Declan Blanchfield : Hello. 
Simon Timperley : If you cannot see try a different browser, try clearing cache. And you need to have permission for youtube, this is the vehicle we streaming live with.
Chacha Joseph Nyangi : Excellent audio, but slides are not clear
muhammad zeshan : Actual thing is Management Commitment 
Nasrin : i can not be connected can i have material by email
Simon Timperley : Today's webinar is being recorded and will be distributed with the slides within 24 hours.
muhammad zeshan : Motivation and Food safety culture is very imp
Cathy : Yeah....slides are clearer now...thanks.
Hilary Hale : G
Rajneesh : S
Teresa : L
Michelle : G
Gregory : L
carol : G
val : G
Craig : G
Anna : S
Norm : L
Austin : L
Cristian : S
jeff chester : l
Mindy : G
Robert : G
Vanessa : S
Dawn : L
Dusan : G
Paul : G
Megan : G
Claudia : S
Karen : G
Ed : G
carol@durefoods.com : S
Bonnie White : L
Kathleen : G
Aisha : g
Felicia : S
Ian : G
Joanne : S
Christopher : L
Gerard : G
Niesha : S
Nicole : G
Michael : G
Lewis : G
duygu : s
Deep : S
Patricia : L
Giulia : g
Ananth : G
Janice : S
Kirsten : S
Jerry : S
Benjamin : G
Joven : L
Karen : G
Mariana : g
Cory Putz : G
Cathy : l
Cindy : S
Ingrid : G
Allison : S
Sara : S
Stacey : s
Jennifer : S
Chris : S
Miguel Gamboa : G
Leslie : L
Heather : S
Shawn : S
Wayne Wang : s
Joseph : s
Kerstin : S
Dea : s
Sabina : G
tim : L
Maggie : G
Gail : s
Lisa : S
Pamela : S
Camille : G
Afton : G
Badr : s
Mark B : S
phyllis : g
Austin : whoops, G
Raul : G
Carina Lim : S
VICTORIA : G
Anita Rigdon : G
Colleen : G
Jessica : G
Mumin : s
Jelena : G
Monica Duarte : S
Chris : s
SCPCI Davao : s
Imran jamal : G
mike : L
alyssa :
lili : G
Nicole : L
Diane Burgess : ll
MLChillida : G
Takudzwa Kufa : G
James : G
lorraine leija : s
Guylaine : s
Gabi : S
Kenny : G
Janice Mabey : G
Mumin : S
Laura : G
Brenda : G
Edwarda : S
Imran jamal : G
Jorge : s
Amy : g
Mike Brown : g
muhammad zeshan : G
muhammad zeshan : G
Agnieszka : S
muhammad zeshan : G
Chacha Joseph Nyangi : L
Kristine Jane : g
Cathy : Slides returned to 'out of focus' ....
Mike : S
Hasna : G
Woo Jin (Joey) : G
Chacha Joseph Nyangi : Now the slides are good
ahmed : presentation not clear 
Brenda : 9
muhammad zeshan : 9
Robert : 7
Kathleen : 7
Kirsten : I don't understand the poll
Herbert : Herbert-6
Sara : 2
Natalia : 7
enrique : Very often the employees receive mixed signals on how to take the systems seriously by the operations managers, where production numbers are a priority.
Sara : good point enrique
Robert : I agree with Enrique
Jumoke : This also takes place at my Organisation ;
Jumoke : good point
alyssa : It is an age old dilema, quantity (OPS) v. quality (QA)
muhammad zeshan : Like Enrique
Ingrid : what is meant by resources?
Diane Burgess : quantaty over quality over food safety
bhelle : nice evening from the Philippines
Tricia : The slide is a bit blurry. Can it be sharpened.
Simon Timperley : Resources = things you need to do the job, people, tools, equipment, time etc.
ayman : Hi all from Egypt  
Niesha : Food safety always takes second number to production number from past experiences I have had, always production numbers at the end because that it is monetary value
Ingrid : thanks simon
Niesha : Diane nicely said
Declan Blanchfield : Management shouldnt except changes untill they change themselves - and unfortunately monetary will mostly receive priority 
muhammad zeshan : Training is the best source for best results of food safety 
muhammad zeshan : Training should be with best material and proper languages 
alyssa : training and accountability follow-up
Rener De Jesus : same here Niesha. After all, it is all about money
Martha : It is not ncessary to invest a lot of money in trainning!
Simon Timperley : 100% agree Martha
Tricia : An effective training of trainers is necessary for the ones delivering the training
SCPCI Davao : slides still aren't clear here
Tricia : Sometimes training is not required as there is not a knowledge or skill gap.
Natalia : yes, slides are not clear 
Cindy : Training is key to having a successful management system.
Brenda : Give the employees examples of food safety that affect their families, and their behavior changes dramatically
Natalia : thank you, now good
muhammad zeshan : Folow up and feedback is very important 
Kirsten : If only I could act like a drill sargeant and get away with it!
Hilary Hale : The slides seem to be going in an out of focus , mainly out of focus.
Heather : True. Effective training for employees helps with regards to learning and awareness.
Theophilus Fon : we also need to verify the effectiveness of training by observing the employees on the floor or through a written exams or exercise after the training
muhammad zeshan : Friendly leadership is very important 
Simon Timperley : Hilary I think it could be your connection
Kirsten : JK!
Natalia : also important to understand that people have understanding issue relative our expectations,. Important create atmosphere during trainings, when people don't hesistate ask explanation if not clear
Hilary Hale : Simon, i will attempt another connection.
Gabi : how do you convince management that daily meetings are essential and 10 minutes away from production is not the end of the world
Cindy : Absolutely Theophilus
Joanne : Training is the start of the process. It is essential that the learning results in behavioural change. So following training it is necessary to observe and coach employees in the right behaviours.
Maggie : Training is the exchange of knowlege.  It is not a measure of competency.  Behavior is best changed by observation.  Upper management should lead by example.
Kirsten : Brita I love it but it doesn't always work like this -- people can understand the what/why/how but they still choose not to do it
Natalia : trainer or leader is responsible for final understanding 
Niesha : I think the best way to truly fulfill food safety commitment in management is to make it a key performance indicator (KPI) for them. Once the business applies monetary value to it, then it will work. A committed management will reflect a committed work place. 
Nicole : would you give your opinion on the concept of managing up to develop food safety programs?
zewdi : the slides are not clear--can't read.
SCPCI Davao : same here zewdi
Deep : The Organization should  invest / sponsor towards the employee training.. adds to motivation of the employee.. 
Simon Timperley : If slides are no clear it is your connection or the quality of the stream to your area
Niesha : As in the presentation with the 3 levels of  culture, mgmt is mostly seen in levels "see and touch" and "talk". Workers are seen in the "DO" level 
Simon Timperley : Correct Niesha
Joanne : Niesha agree with KPI approach particularly where the operational teams are given accountability for delivery.
Vickie : I lost the sound
Rener De Jesus : same here kristen
Simon Timperley : Close and rejoin Vickie
alyssa : Niesha, agreed.  Some downfall comes in those established as leaders already are not equiped to be a leader, i.e. when leding a team in food safety culture.
Jumoke : I lost everything; lol
Chacha Joseph Nyangi : Training is  very important component, it is very useful in third world countries
Robert : Sometimes, just listen
Allison : face-to-face!!
Norm : small grouop meetings
Ananth : Open communication
Niesha : so true Joanne. Manager will become more interactive and will be in the "DO" level of the culture and workers will see this and more willingly comply
Heather : one of the issues usually encountered among individuals concerned is miscommunication.
Dawn : ASK THEM QUESTIONS
Carina Lim : the informal approach..
Anna : morning production meeting that includes food safety discussion opportunity
Ingrid : management by walking around
Jennifer : team meetig=ngs
Jerry : email, verbal and phone
Gerard : Regular rounds though areas
Joanne : Toolbox talks
Janice Mabey : training with slides and photos of gmp issues from our plant for them to identify 
Diane Burgess : Notice boards with KPIs daily figures etc.
Cindy : Quick standup meetings
Lewis : training/weekly meetings
Katherine : Effective team meeting and ask feedback
Chris : Team meetings - when you can get members to attend
Austin : Large group meetings, and metrics based on quality
Rener De Jesus : meetings
Jelena : crew talks
Nicole : keep lines of communcation open
Cierra : How do you approach the types of employees that, overall, "just dont care"? You can involve an employee and encourage them all you want. However, there will still always be that small minority of employees that will still fall back (or still continue) there old ways...
MLChillida : Daily meetings with team
Sylvester : open door
Mariana : open door one on one
Wayne Wang : face to face
Aisha : regular Town Hall meetings (ALL staff)
Nicole : encouragement and positive reinforcement
Janice Mabey : after the training, there are quizzes 
Denis Belanger : We have "Town Hall Meetings weekly with personnel
alyssa : direct communication as they are working
Claudia : We are a small organization - the morning hello's to each employee starts great days.
Joven : Huddle Meeting Daily
Hilary Hale : Daily Weekly Meetings
James : walking through scenarios on the floor with small groups
Karen : use of photos 
Joanne : One-to_one coaching
Mario : Face to face in morning meetings
Theophilus Fon : picture s and sign on the wall
MLChillida : FACE TO FACEÇ
Deep : suggestion forms
Karen : Employees can write "a ticket" to inform management of issues that need to be fixed, suggestions and ideas 
Joseph : One on one communication, showing by  example
Waleska : regular work the areas
Michael : Ask open ended questions to supervisors and employees
Chris : in person small groups
Janice Mabey : positive re-enforcement when something good is seen
Maggie : Be available and lead by example
Robert : We have"Tool Box" meetings
Hilary Hale : Rhinomedia Board in Breakroom
Monica Duarte : allow them to express their opinion and concerns 
sandhya : feedback box from employees
carol@durefoods.com : I will put it into a note which I attach to the fridge in the lunch room as well face to face
duygu : to have a cup of daisy tea 
Ralph : small group meetings everyfirday.
Robin : Rewards
Austin : Metrics based on quality, not production!
Declan Blanchfield : official and unofficial 
val : video confrence
Chacha Joseph Nyangi : Daily morning meeting before start working
Sabina : walk around the production floor and just chat 
Edwarda : photos using
Rajesh : During Food Safety Audit, ask empoyee of their concerns in the department that can be taken back to management by the auditors
Monica Duarte : suggestions box
muhammad zeshan : Daily meeting
Janice Mabey : signs in various languages
Lewis : Bulletin Boards in break room
Nicole : yes please great idea
muhammad zeshan : Standard image display
Stacey : reinforce when the employees/department does a good job
Rener De Jesus : Should the Company has a very strict qualifications for the positions in Food Safety Team? Because sometimes, they put someone who is not really committed to Food Safety.
muhammad zeshan : S
Jumoke : Photos, management don't like them though
Natalia : sometimes face-to-face trainings are too expensive for company, it is a reason why Webex seminars and Skype meetings more and more popular
Lance Cranford : Group pep talk and safety
Christopher : Repeat the message - once is not enough.
Jumoke : Face to face is always more effective
Felicia : Hi Brita, great integration of social marketing 
Natalia : TSure, Jumoke
muhammad zeshan : Friendly chat and encouragement is very important 
Jumoke : " Rener De Jesus, good question.   in  my org,  some people have the drive but not the qualification "
alyssa : 16% can really change a culture
Michael : Jumoke, management like pictures with explanations and ideas to make corrections
James : follow up on things employees point out or ideas for improvement timely follow up will communication flowing
muhammad zeshan : Deliver as much as friendly knowledge 
Mike : One-on-one training
muhammad zeshan : Should deliver new ideas on ground level
Niesha : People need to be committed to "Following -up" as well. This can definitely ruin any good  progress made
Robert : Niesha, I agree
Natalia : in addition extremally important integrate Food Safety prinsiple and culture into company strategy and not forgot to include FS issues into any company projects on early stages, involving all departments
muhammad zeshan : Respect is very important because this is the only factor for best food safety results 
enrique : Follow ups; the biggest problem for food safety
Karen : motivation
Vickie : Top Management needs to be commited to Food Safety
Michael : Niesha, Great point  I always say, "Inspect what you expect"!
Aisha : commitment
Lewis : FS Culture needs Commitment!
Ingrid : the chart with resourses and strain
Jerry : Team from every department
Robin : Motivational Grid
Teresa : commitment
Ananth : management behaviour
Ernesto : persistence
Claudia : employee motivations and their key to success.
Dawn : I'm not alone in the same issues!
Niesha : 3 level of culture
Anna : effects on motivation
Giulia : Motivation
Anita Rigdon : commitment of management
Monica Duarte : effective training 
Cristian : Motivation (Ressources vs Demands)
Janice Mabey : the section on integrating the 4 groups with food safety (engineering, etc)
Joven : Two-way communication
Austin : Revising strategy to target on-floor culture and "undoing" of new hire training
Waleska : Culture and commitment
Wayne Wang : food safety team
Robert : Management commitment
Ana Maria Guzman : commitment & mootivation, training & communication
Hilary Hale : Transactional
Gerard : A better understanding of the impact of the culture on the daily aspects of food production
Katherine : Food Safety is everyone's responsibility and follow up is important
Jennifer : Commitment to safety culture
Theophilus Fon : effective leadership
Gregory : Top down commitment
Hasna : Thinking of how to influence and have an impact on workers' behaviour related to food safety
Dusan : motivation
Colleen : the multi faceted approach to training and reinforcing new behaviors 
Waleska : training needs to be effective and follow up after training is needed
Sylvester : work place culture as it translates into food safety
Hilary Hale : Commitment
Heather : effective communication and leadership
Nicole : leadership commitment is imperative to reflect on when impleenting a ssytem
MLChillida : for my is a general vision for food safety cpmmitmentgmmi
Michael : effective motivation chart, resources vs demands
Amy : motivation
alyssa : trng & re-trng not enough for audit purposes
Denis Belanger : Involve people 
Carina Lim : To follow-up after each training. 
Joanne : Leadership is key to a good food safety culture
Mario : leadership and commitment
Deep : two way communication 
Ralph : DO, being the center for food safety
ahmed : effective training 
lahcen : motivation 
Janice Mabey : food safety culture is not only for microbiologists!
Ian : Getting early adopters to buy-in on changes
Rajesh : Multi - Disciplinary Team
Natalia : Effective Leadership drive process for further results
VICTORIA : Understand the difference between Culture and Behavior and the impact in daily basis
Nicole : motivation grid
Michael : 3 levels of culture
Jorge : managment commitment
Sue : details on successful training
Mariana : Motivation
lahcen : training and training and training and follow up (for employees)
Stacey : transactional vs tranformational
Denis Belanger : management should be involved on the floor
Niesha : DO, being the center for food safety
Lance Cranford : communication is key
Declan Blanchfield : Driving Behaviors the most important concept of  any initiative. Excellent points Britta  
Cindy : training options
Tricia : This provides a way to evaluate our FSMS and see what the areas of weakness where we can focus for improvement.
lorraine leija : ability to identify each of the influences. gained a wealth of tools here today.  Thank you!!
Rajesh : Demand/Resource Chart
muhammad zeshan : Food safety members very imp
Katherine Tang : Management commitment and influence 
SAM JUNG : Bulletin Boards in break room
Joseph : I though it was very helpful to understand various business groups focuses many times QA or food safety leaders don't take into account this focus in working with them to keep food safe
Christopher : difference between behavior & culture
enrique : If training, tools and expectations are given to employees and the food safety systems are not achieved is because upper level management allows it
YOUSSEF : effective communication with continuous training
Natalia : Agree, Denis, Management on the floor grow trust 
SAM JUNG : Bulletin Boards in break room
Katherine Tang : Management commitment and influence 
Patricia : Importance of Management Commitment,  Importance of follow up to training, couching & mentorship.  Two way communication (Employee contribution )
YOUSSEF : if there is a voting tools ma be beter
Gerard : Take one focus point, apply directly.
Kirsten : engage more people on management staff to help me change food safety behaviour -- will be forwarding this webinar to management team
muhammad zeshan : Multimedia presentation with corrective action 
Declan Blanchfield : review our training methods 
Anna : The next management meeting I sit in on I am going to review some of the information from this webinar.  And discuss some areas that we can improve on.
Dusan : management influence
Theophilus Fon : will communicate more with employees and management. starting Monday
Sara : incorporate the training information given into my training program
MLChillida : Tanks Brita great presentation
Joseph : Review webinar, most likely focus on training effectiveness. Starting on a ongoing basis
Toni Robinson : hello
Chacha Joseph Nyangi : Having feedback from employees and share
Janice Mabey : thanks!
Vickie : Thanks for the webinar
Theophilus Fon : Thanks Brita for the presentation
alyssa : TY!  :)
Marina : thank you!!
Niesha : Thanks very much Brita
Rener De Jesus : Thanks
Lewis : Thank You Brita & Simon
Mariana : Thank you.
Cindy : Thanks, excellent webinar
duygu : thanks Brita for this great presentation
Kristine Jane : communication is the most common problem in the industry. everyone should be aware and included in every decision made
Natalia : will involve floor empliyees to FS team activities
Lorena Carrillo : Very Helpful, thanks
Joanne : Thanks Brita!
Heather : Thank you
Cathy : Thank you...very informational !!
Teresa : A very good webinar where Brita as usual, explain very well. Thank you all
Michael : Thank you Brita! Great Insights!
Hasna : Thanks Brita, very valulable
Ingrid : Thanks!
Sara : Thank you!
Jorge : Start a communicatioprogram with small groups, to pas and receive food safety information, and use it to communicate to management
Chacha Joseph Nyangi : Thank you for the webinar; Simon and Brita
Alicia : Must log off now.  Thank you so much Brita and Simon - culture is critical!
Edwarda : Thank you!
Cindy : yes, absolutely
Natalia : Sincerelly thank you both for what you are doing
silvia : Important subject to discuss and have reflexion about 
James : Thank you Britta and Simon
JoAnn : Thank you Brita, very good presentation. I can't wait to receive the slides!
Maggie : must log off.  thank you
YOUSSEF : Effective communication with all workforce about any risk thy facing
Nicole : SO fantastic, as a new company devveloing this progrma an developing our cutlrue this was an super impactive training .. THANK YOU
Monica Duarte : thanks you Brita 
Dawn : How do you developement commitment from the very TOP
Kim : Thank you for your time.. :) 
Nicole : can you give your opinion on managing up for food safety? to executives that are not used to food safety requirements
Vickie : Sounds Great!
muhammad zeshan : Thank you 
Nicole : thanks Simon that would be great
YOUSSEF : Thanks Brita and Simon
muhammad zeshan : Great time
Cathy : Thank you...very informational !!
SAM JUNG : Motivation 
BT Gorti : thaninersks for nice web
Ingrid : We have lack of resources due to production facilities that  Ã¡ren't up to standards, f.i. no high care area which we need to produce ready to eat-products. How can I motivate the people in poor circumstances?
Jumoke : Thanks, this was great 
Mark B : Thanks
Mike : Attitude & motivation steer success 
Maged : Can we have the power point slides?
Niesha : In the 3 levels of culture, how and what can be applied to management in the "DO" level?
Emma Fonseca : Thanks 
Lewis : How do you get your employees to understand that food safety is still extremely important in a lower risk Food Distribution facility?
Rajesh : Will there any webinar on Vulnerability Assessment of our incoming supply ?
Maged : Share slides or vedio to our emails pls
Joanne : I disagree with a bonus scheme for food safety....it does not drive commitment to food safety in the right way....
Tricia : Yes. Totally agree Brita.
Diane Burgess : We post results for each shift, so mental reward to the team with best results
Gabi : replies i get are "we've been doing this for years and haven't had an issue yet" or "our food is cooked by the customer so we're not too worried"
muhammad zeshan : How can we teach the Higher management, who have no background about food and science?  
SAM JUNG : Motivation 
Rajesh : What are some of the ways to sustain FS Culture for always. It tends to fall apart.
Robert : Food Safety should not be side stepped at any cost
Diane Burgess : You are making food for your family too
Ana Maria Guzman : THanks You Both, Very Interesting
Deep : food safety = passion
Ed : Talk to senior management in terms of costs, real and opportunity.  Relate risk levels and issues to recall and nonconformance costs.  This is information they can relate to.  
muhammad zeshan : Work like a family is leading to success of food safety 
alyssa : Daily FDA recalls should be enough of a deterrent for any of us
Carina Lim : What would you do if the TOP knows that outbreaks can costs millions, lost of profitability etc, but still decide to live in denial...? Is there anything to do to get pass that barrier? 
Natalia : Muhammad, in my experience, for example, basic FS issue for High Management should be the same as for floor employee, including slides about High Management role in FS Asurans
Gerard : Many thanks Simon and Brita for this very learnful webinar! Have a nice weekend, Kind regards, Gerard
Rajesh : Unable to download certificate, please e-mail
Jorge : Thanks, Brita and Simon, good information
Niesha : MANY THANKS!
Jennifer : Thanks Simon and Brita
Carina Lim : THANK YOU SO MUCH, BOTH SIMON AND BRITA! 
Michael : Thank you Simon
Goldi Chauhan : Thanks a lot !!!
Robert : Thanks, Simon & Brita
Joven : Terima Kasih! (Thank You)
Heather : Really helpful. Thank you both
muhammad zeshan : Thanks Samon
Edwarda : Many thanks! Very helpful!!
Niesha : Simon we are thankful as well!
BT Gorti : thanks
Jumoke : Thank you Simon
 

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Best Regards,

Simon Timperley
IFSQN Administrator
 
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