Unedited chat logs from today's webinar:
Loni : Good Morning from Canton, Ohio
saet : hello from london
rachaneewan : Hello from Bangkok
Todd : Good morning!
prachi jain : Hello from Toronto
Marija : hello from Serbia
Rim : Hello every one from Tunisia
Andrew : good morning
Bryan Reynolds : Hello from Akron, OH.
Margarida : Hello, from Portugal
Brandy : Hello from Canada- Nova Scotia
Esmeralda : Hello from Clearwater, FL
Nathalie : Hello from Montreal
Ryan : Good Morning from Los Angeles, California (US)
JAMES : James Scott Hello from Rockwall TX
Anthony : Hello from Fayetteville, NC
Claudia : hello from south africa
Sergio : Good morning from Tracy, California
Lorena : hello from Mexico
Leke : Hello from St. John's, Canada
Jill : Hello from Owensboro, KY
ROBIN : Hi from CANADA, SCF - Robin
Michael : Hello from Jamaica
Cindy : Cindy
Madhumitha : Hi from Australia
Lori Morrison : Hello from Lumberton, NC
Kimberly : What is the call in number to hear voice?
saet : hi madhumita
Craig : Hi everyone - from Australia
James Keenan : Greetings from Milford PA USA
Julie : Hello from Norfolk
Lupita : Hello from Mexico
Jessica : hi from iowa
Pontus : Hi from Sweden!
Sheena Britton : Hi all
kuentenglin : hello everyone
ERRAMI : hello for Morocco
Janusz : Good afternoon from Poland
Ragy Ragab : hello from Egypt
Bev : Hello from So Cal
Shahid : Hi, all from Houston, USA
Naimisha : good morning from Canada
kirti s : Hello from India
Marina : good morning from WA, US
Sean : Hello from Middlebury, IN
Brad : Good morning from Northern California
Katie : Happy Friday from Wisconsin
Sunil : Hi, Sunil Chandra India
DONALD TRUMP : MORNING FROM USA!!
firdaus : good night from Malaysia
Vijaykumar Gandi : good evng from Kabul, Afghanistan :)
Kay : Hello from London
Mark : Good Morning from Kansas City!
syed : Syed Farhat Raza from UK
Kelly : Hello from Washington State
latif : Hi from Scunthorpe UK
Tanya : Hello from the Cayman Islands
Bob : Good Morning from Michigan, USA
Aisha : Good morning from Trinidad & Tobago!
nena : good morning from texas USA
Sabina : Good morning/afternoon everyone Sabina
Sophia : Good Morning from Barbados
Nidhi : Hello everyone from India
Michelle : Good morning Jacqueline from Jamaica
Leke : How do i join the discussion group?
Andrew : Hello from Indiana
Lily : Good morning from TX, USA
Sita : Hello from Calgary. Alberta, Canada
ANTONELLA MARANO : Hello from Italy
Leke : Thanks Simon
Daniela : Hello from Ireland!
ANNE-MARIE GAJAR : Good morning from Trinidad and Tobago
Cheryl : hello..I m from Malaysia
Karam Elwany : hello from egypt
Clinton Parchment : Good day from JA
Rose : Hi.everyone.Rose from Kenya.
Chris : greetings form Cincinnati Ohio!!!!
Aletta : Hello from beautiful South AFrica
ANNE-MARIE GAJAR : No slides on screen.
Surafel Bogale : good afternoon from ethiopia
David : morning from Montreal
Carmen : Good morning from Ecuador
Vinh : Hello from Vietnam
Lorena : good morning from Mexico
Simon Timperley : Happy Friday everyone!
Judith : good morning from Philadelphia
ALLIOUANE : hello from MontrÃ©al
Demet Yesilkaya : Hello from Toronto
Chris : TFI food safety friday
DONALD TRUMP : HAPPY FRIDAY SIMON!!
Vinoth Kumar A : Vinoth from Suguna, Coimbatore
Manish : Hello this is manish from Nepal
Angela : Did Oscar jus wake up?
Munsif : Hi from Montreal
DONALD TRUMP : HAHA!
Kimberly : Hello from Jamaica
Ryan : @ANNE...check your internet connection. I'm seeing and hearing everything fine.
oluwaseyi : Hi from Nigeria
Steve : Someone give that guy some coffee
Vijaykumar Gandi : it is very nice and glad to see all the attendees from all over the globe :)
Macadian Weir : Good morning from Jamaica
DONALD TRUMP : I FEEL LIKE OSCAR SOUNDS....
JAMES : Don't know it look like it
Pontus : TGIF Oscar! :)
Chris Chinapoo : Morninv from Trinidad and Tobago
nena : @ steve and angela - i feel the same way
JAMES : I will send him my cup
Vijaykumar Gandi : for those who are still watching the blank screen, click on reconnect below,
nena : @ pontus LOL
Kimberly : Hello from our island Jamaica
prachi jain : double shot of espresso for him please
Michelle Vincent : Hello from Michelle in Bernie, Missouri, USA
ANDRIANA : Hello to everyone from Athens, Greece
Leke : Not only 5 times
Christine Lomo : hello i am christine from indonesia
Prathna : Greetings from South Africa
Leke : You could ask just 1 why and get to the root cause as well as asking 10 whys to get to the root cause
ruben : i am ruben lozada from Venezuela
Simon Timperley : Friday is chill time, all slow down and get with the rythmn
Silvana : Hello from Sorocaba Oscar and Simon! I am trying to comeback with more frequence here.
nena : oscar's speed of speech is distracting for sure
Sunil : His last talk was good. Give him some time guys...
Adelaide : Greeting from Ghana
Silvana : Hello everybody from Sorocaba Brazil
James Keenan : TGIF
Jessica : i am finding it hard to concentrate with his slow speech
ERRAMI : why the root cause analysis is very important in the management sfety food
Simon Timperley : slow your mind down ;:-)
Sheena Britton : Errami. If you do not find the root cause of the problem you will only ever find the symptons and will never ensure that you sort the issue out one and for all.
Simon Timperley : great silvana. :-)
Leke : It is important because it helps you get to the root cause of a problem so you can solve and prevent it from happening again
JAMES : Leke I agree with you
monica : I do not hear so well, is it correct?
James Keenan : Hey Donald what's Hilary doing
Vijaykumar Gandi : Problems with audio or video? RECONNECT
DONALD TRUMP : My forehead just slammed down on my keyboard.... I nodded off... sorry.
Marina : it takes time and resources up front but if the team is committed to prevention and improvement it will pay off in the long run.
DONALD TRUMP : Hillary is sweating!
Julie : Blame storming sessions
Nidhi : identification of all direct and indirect points of concern which have lead to food safety issue is important for the preventive action implementation
ROBIN : DONALD TRUMP you are as usual so rude and impolite get a bed and go away
DONALD TRUMP : Sorry Robin.
Marija : wonder if the vebinar running ???or I have connection issues ??
Simon Timperley : LOL Robin
Leke : It could be management too. So i say 7 Ms
April : It is way too early for these comments lol. I need to pay attention lol
Ryan : I think management can fall under manpower
Maria Alcius : is it running?
Marina : yes, managment too; but if management doing the root cause sometime it's hard for them to accept and identify it
Simon Timperley : What would be the root cause of donald winning....only joking
Leke : Management is not man power. Manpower is the operators
Ryan : Isn't management made up of people?
Ryan : Manpower is persons at all levels.
Simon Timperley : Yes maria, if you cannot see or hear then youtube maybe blocked in your business
nena : so where would management be catergorized better??
Dionne Mills : or 4 Ps Plant/Equipment Process Policy People. tool can be used in both problem investigation and analysis and in solution finding
Leke : Frsure it is but managemnet doesn't operate
Ryan : Could for the QA Manager or Director too...missed something.
Jaime : Hilary would be the root cause of Trump wining
DONALD TRUMP : If I win it will take at least 100 Whys to find out!
nena : i agree Jaime
Ryan : No, but management is part of the process. Either with support or hands-on.
Maria Alcius : will u send the presentation? because I cannot see or hear
Sheena Britton : Works best with a multi disciplined team and each will have a slightly different perspective and in the end you should be able to agree the root cause.
Leke : I give it to you Ryan
Marina : it doesn't matter what catagory you put management under, as long as you consider it as an option
Simon Timperley : yes we will send the video and slides within 24 hours
nena : agree Sheena
Ryan : Agree Marina.
Simon Timperley : indeed
Marija : Thx Simon ....i did reconnect , all is fine now
Leke : The Ishikawa diagram is only a classification tool anyway.
gorti : audio problem. No able to hear
Simon Timperley : sound ok gorti, must be on your end
Simon Timperley : can you see it gorti?
April : I was wondering if it would be good to begin with the fishbone and then move to the 5 whys
Sunil : Great to have some very knowledgeable attendees
Simon Timperley : I agree Sunil
Leke : April. I think you are right. Brain storming, Fish bone then 5 why
gorti : Hello Simon
Simon Timperley : brainstorming is part of fishbone
Marina : yes, us an approach that your group can participate wihtout having extensive training
April : Okay i was about to say
DONALD TRUMP : I used the 5 Whys with Ivana and I found out she was cheating on me.
Simon Timperley : I know you Donald, have you been away?
gorti : yes now able to hear
Simon Timperley : Great Gorti!
DONALD TRUMP : Simon... not really away just a different schedule.
Simon Timperley : Nice to see you back, we've missed you.
DONALD TRUMP : Merci Simon!
Karam Elwany : what is the difference between fishbone and 5 whys
Sheena Britton : It can be very dependent on the type of issue or non conformity you have. So no hard and fast rule really, some need alot more discussion and dissection before identifying the root cause.
gorti : what are other tools u r focussing in this session other than why why & fish bone analysis?
Leke : Fishbone is a classification tool for the possible causes while s why is a tool to get to the root cause
Simon Timperley : wait and see gorti
nena : waiting on more tools and science too gorti
Julie : The better the problem is described, the better the fishbone brain storm and the 5 whys work. Start carefully
Judith : Is Root cause always a group process?
Vinh : there are some tools to solve problems
Leke : It is advicable to tackle a problem with a diversified team to get to the root cause
Simon Timperley : a team with the right knowledge and competence
syed : Why Why tool is good but in reality people do not use it effectively in a good way
Nidhi : cross functional group discussion assist in identifying the accurate cause of teh problem
Simon Timperley : i agree syed, i love fishbones, i have it etched on my brain
Andrew : it also opens up other areas that may not have been considered when determining a cause.
Rim : i agree syed!
Todd : Good Morning from Kalamazoo! Did I miss anything?
Simon Timperley : About 50% Todd. Good morning.
Bev : Prachi.... :-)
gorti : Hi Sunil
Vijaykumar Gandi : 271 ATTENDEES :)
Simon Timperley : 25% of those registered
Michael : I have used each method individuall, but I see the value of combining both to be even more accurate in developing a resolution to the proble.
Vijaykumar Gandi : most of them are from office, which must be closed already
Sunil : Hello Gorti...!!!
Goldi Chauhan : Greetings to all :-)
Simon Timperley : That cycle is plan, do, check , act
gorti : Michael any example where u use both together
Simon Timperley : in science
Leke : I agree Simon
gorti : Sunil u r from which place
Sunil : Noida, India
Sunil : What about you Gorti...?
gorti : i am from Hyderabad
Sunil : Oh...Great
Sunil : What is your speciality...?
Paula : Is there an way to get a copy of the powerpoint for training of staff?
gorti : we can catch on skype
Rim : Simon, are we having the slide, the video record and a certification? I am sorry i don't know the habit , it's my first food safety friday . Is it gonna be the same as "food safety live 2016"?
Simon Timperley : Slides and vidoe will be issued within 24 hours
Paula : Thank you!
gorti : saradiroservices skype id
Todd : Good graphic of the scientist
Rim : thank you very much Simon :)
Carlito : Hi Carlito from Talisay City, Cebu, Philipines
Simon Timperley : Anyone else new to to Food Safety Fridays
Paula : Me!
Filippo : Ciao from Italy
Joy : This is my first FSF
Todd : I am
Sean : I am
James Keenan : i am new to the FSF!
Vinh : I am new
Andrew : Me too
Rim : me!
Julie : 2nd Food safety Friday for me
Michael : First timer here! Fully intended to catch the last few but have been...sidetracked by my plant
nena : newe
Kay : Same
nena : new
Dr. Romanus Isife : This is an iinovation in food safety management
goodwin : i also am new to the food safety friday
Simon Timperley : Well you have 56 to watch in the archives. :-)
Shannon : New for me (Canada)
Paula : Awesome!!
Cheryl : this is 1st FSF for me
Rim : thank you, it's on youtube?
James Keenan : what are the requirements for a Certitified Food Scientist?
Simon Timperley : Archive bookmark: http://www.ifsqn.com...-safety-fridays
Rim : thnk you very much Simon! It's a great pleasure!
prachi jain : thanks for the link Simon...
Joy : My plant has our first food packaging product coming online at the beginning of 2017. I'm trying to learn as much as I can as we will be seeking certification to the BRC Packaging Standard
Simon Timperley : If you have questions joy ask on the forum: http://www.ifsqn.com...lÂ§ion=register
Leke : Is it always possible to get to the root cause of a problem?
Todd : what is your product joy?
Joy : Simon, I've already found the forums to be helpful. I'm sure I will be a frequent visitor over the coming months.
Simon Timperley : good luck with your project Joy
Michael : Possible examples for using 5W and Fishbone Methods, is in the event of a process line breakdown and during the repairs/maintenance the products might be contaminated.
Joy : It is a thermoformed plastic tray
Michael : Yes the forums here are great! I actually cited IFSQN as a great resource to the group at my recent PCQI training!!!
Benjie R. Luy : Good Evening all
Simon Timperley : Thanks Michael, spread the word. :-)
Leke : @ michael. If there is maintenance to be done, the line should be stopped repaired and CIp'ed before kicking off with production again to avoid contamination
Brent : anyone else looking at the spinningn wheel of death?
gorti : all new commer - useful resourceful & handy website & association for real time implementation
Michael : Some times the pressure of production might ignore the requirements for proper cleaning/hygiene
prachi jain : Leke, in a perfect world, yes this should happen, but how often these practices are followed or how often maintenance personnel follow guidelines, production is always in a rush to start
Todd : I am sick now
Simon Timperley : Root cause Todd?
Leke : If food safety is at tyhe back of management's mind then they have to stop production while doing repairs. Thats the message we have o put out there
Todd : my conference room is too hot
Simon Timperley : Why Todd?
Leke : Else you deal with the contamination and posible recalls that arises from that
Todd : the air doesn't work
Simon Timperley : Ok get it fixed. :-)
ruben : problems with my connection
prachi jain : usually its the person following the guidelines gets into trouble with the senior management for stopping the lines and WASTING production time
sabina : Good use of the Whys simon :)
Samuel : hello good day to all
sabina : RCA Done!
Sunil : Simon is a wonderful moderator...
Simon Timperley : It saves a lot of time
sabina : Leke it is. there may be a false start but if that happens aim at a more through RCA and you will get there
Samuel : hello how can traceability be applied on fresh fish in local community deprived of modern technology
Leke : Thanks Sabina
James Keenan : Hi Samuel, how about tying a ribbon with a number (date code) onto the fish tails?
Dionne Mills : welcome Joy enjoy
Samuel : hello james
James Keenan : Hi Samuel
Vijaykumar Gandi : bhawani gorti gaaru, ella unnaru, emana openings unaya hyd lo :)
James Keenan : Say what Vijaykumar
Samuel : for sure but have tried that and the local fishermen aren't to responsive to the technique
sabina : Interesting Question Samuel. I grew up in St. Lucia where the fishermen walked for miles blowing a conch shell announcing their wares but no one thought twice
James Keenan : Too many fish for applying ribbons?
gorti : what vijay kumar
James Keenan : Samuel, how are the fish wrapped?
Brent : how longis this webinar?
James Keenan : Samuel, how about each fisherman delivers their catch in a unique color bin, fish wrapped and stamped with date code and color bin it came from?
Samuel : have tried that Mr. James but it didn't work at all
Simon Timperley : almost doen then q and a
Brent : i thought it was 60 minutes?
Samuel : or the method of introduction of the technique to local fishermen seems not to very welcomed
Simon Timperley : yes over slightly
Brent : i need to run to another meeting
Brent : timelines are very important
Simon Timperley : ok Brent sorry, you can catch the recrding
Maria Alcius : My first FSF - excited for Fridays!!!
Brent : thanks
Brent : hestill has 6 more slides to go
Todd : Is it FDF every
Todd : Friday
Leke : Nope this is the last but one slide Brent
Vickie : Thank You
gorti : Simon I hv to catch other work Bye
Samuel : hello Sabina
Simon Timperley : Bye gorti
Todd : Happy
Todd : saturday from
Todd : japan
gorti : bye all guys
ramesh : Happy !
prachi jain : Conclusion- If all food manufacturing/handling plants are made to go on UNANNOUNCED AUDIT schemes, the need for these types of brainstorming sessions for RCA will be significantly reduced
Todd : Thanks for the presention, I look forward to future meetings
Afton : Thank you Simon! Another great webinar!! Have a great weekend!
JAMES : hello samuel
Raul : Hello
James Keenan : Hello Samuel, enjoy the weekend
Margarida : I'm new
Dionne Mills : hello Flippo
Andrew : Thank you Simon and Oscar
Leke : Where can we take the test ?
ERRAMI : i am
ERRAMI : me too
Manish : Thank you simon for the session.
Eliaw : hello is there any data of problems solved?
latif : thank you
Eliaw : Sorr ymy name is Elias no Eliaw ...
ALBA WILLIAMS : What kind of education level is required to obtain a Certified Food Science certificate?
Madhumitha : Found quite useful.. thank you!
Leke : What if you have the right tools and the DOE was right. Would you get the root cause?
nena : i am also interested in info about being a certified food scientist
Todd : Thanks Oscar
ALBA WILLIAMS : Thank you.
Leke : Can you please share that website?
Cheryl : Thank you Simon and Oscar
April : Thank you .. great
Vinoth Kumar A : Thanks. Happy weekend ppl.
Hrishikesh : It was good session
kirti s : thanks!
Scott : http://www.ift.org/C...ligibility.aspx
Goldi Chauhan : Many Thanks Mr. Simon.... Good Bye to All :-)
Kay : Thankyo
Judith : Thanks very useful !