Looking for suggestions to motivate a Senior Management team who says that they want to do the right thing when it comes to following the policies & procedures necessary to produce safe products. However, at the end of the day when it comes down to following through the commitment is not there.
One area is in the Supplier Approval Process. I have several scenarios where the President of the company refuses to buy from approved suppliers and uses the raw materials in our products without having received any or all of the required documentation. Although there are other members of the senior management team they refuse to hold him or anyone else in the organization accountable for their actions or lack there of. I should also mention that we are a small company but have a huge profit margin so the bottom line is not being affected nor has anyone determined what our bottom line truly is.
Another area for motivation is in the development of product specifications - weight measurements of raw materials. As the FSQA Manager I have no idea if products are being made correctly because the President refuses to allow the creation of any specifications for products. There have even been times where production was stopped due to the fact he did not provide the day's recipe for our products.
You might be able to tell that I can go on and on with the things in my facility that are causing big headaches but I'll spare the rest of the details, unless you ask for them. I am looking for suggestions on how to motivate the senior management team so we can move the organization in the right direction for Food Safety & Quality. I also need to learn and gain experience as a young FSQA Manager but in my opinion I haven't gained the information I expected when I first took this job 18 months ago. I was hired under the premises that I would be preparing the facility to be compliant to a GFSI scheme but as you can see from above we are a long way away from that. What advice would you give on continuing to stay motivated myself during this challenging time?