Looking for some perspectives.
We manufacture a concentrated ingredient that will be further processed and co-packed down the line. We received a very in-depth Raw Material Questionnaire from the end customer. They have requested a survey be filled out for each raw material used in the blend we produce. I have the documents needed according to our facility's SOP to approve each raw material. However, I am not so sure that I feel comfortable filling out a survey on the behalf of our suppliers.
I see two options:
1.) Reach out to each supplier and ask that they fill out each survey and return it.
---> The problem here is that we acquire most ingredients through a distributor. The distributor handles the technical paperwork. The original supplier has a pre-made packet for such requests that is forwarded onto us.
2.) Forward on the above mention pre-assembled packets of technical and regulatory documents onto the requester.
This is the first time that I have encountered a customer wanting a survey for each raw material within another raw material. Is this a norm that I've just now stumbled upon?
I'd love any feedback. Thank you!