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Quality Failure Rate

Quality Failure Rate Sixsigma six sigma

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#1 mec862

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Posted 23 March 2017 - 04:42 PM

Hello,

 

I am looking for the proper term that would describe the Failure Rate of expected packages within a manufacturing process? For instance, out of 1 million packages, I can expect 10 packages to be bad.

 

I am not sure if its a Six Sigma method.

 

Any help would be greatly appreciated.

 

 

 

 


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#2 dr. Humaid Khan

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Posted 23 March 2017 - 09:27 PM

Hi mec862

 

most companies measure the rate of non-conforming products by setting for customer complaints.  5 customer complaint for one million packs gives you 99 percent in specification products.

 

Kind regards

Humaid Khan

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Halal International Services

Beverly Hills NSW2209


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#3 Tony-C

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Posted 24 March 2017 - 04:22 AM

Terms used include Acceptable Defect Level or Acceptable Quality Level

 

I don't get the previous post regarding complaint levels (5/1,000,000 = 0.0005%), for one you are not guaranteed to get a complaint for every defect although monitoring complaint levels and measuring complaints per million units is a good idea. See the article I wrote Using Trend Analysis to Reduce Complaint levels

 

Kind regards,

 

Tony


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