I'm am looking for some advice or information on how to handle vendor's who won't fill out our questionnaire's. As part of our vendor approval program and the new FSMA requirements we started sending out a questionnaire to our vendors that asks about their food safety programs and hazards in their product and if they control them on their end or to list them so we can ensure we are controlling them. A lot of our packaging vendors say that most of these questions do not apply to them. Some of our Ingredient supplier's are flat out refusing to fill out the questionnaire and say it is their policy not to fill out questionnaire's. Are other people having this same problem and if so what do you do? We get a lot of requests from out customers and always fill them out and I don't understand how other companies can refuse to fill them out. We are a small company and can't just switch vendors because they refuse to fill out questionnaire's. I'm confused on what most people require from packaging vendors also. We have a vendor that we buy barrel bags from that are food contact packaging and they say their bags are made from FDA approved polyethylene resins and ask how food safety documentation applies. I don't know a lot about the requirements for food packaging and how to answer their question. Any help would be great.
Thank You