I have started working to packaging manufacturer for 2 10 days now .
I am going through the files and I noticed that the previous QA did not have file for complains 2016 and 2017, probably had made files to his PC and left without made hard copy because the company accredited with BRC
However, I found 5 companies left over to his office which I am trying to file them for 2017.
However, I do not known what to do for the 2016 complain file ? any suggestions ,please ?
Thanks in advance