1 reply to this topic

[Tracey Scott]

Hi All

 

We  have a simple quality & RMP System, that is all that is required for processing honey. I am working towards bringing it up to an ISO standard.

I have a Non conformance register & investigation form,  do I require a separate customer complaints register or can this add into the non-conformance procedure.

 

Thanks

Tracey 

[Madam A. D-tor]

Dear Tracey,

 

You can do both.

ISO 22000 does not say that it has to be 2 registers.

If it fits your company to have non-conformities and complaints in one register, go ahead.

Make your ISO 22000 systems tailor made. Make it fits your company.