Hi, all -
Hope you can help me with this; a co-worker of mine is in the middle of updating all of our supplier files, as she's run into an overseas customer who doesn't want to hand over any information normally needed for a risk analysis - HACCP, specs, audit reports, etc - claiming that they're confidential and proprietary. The customer has sent over a letter for us to pass on to our import broker, stating that the supplier "is taking responsibility for the FSVP," and "releasing" our company "of the responsibility to conduct a risk analysis" (everything in quotes is directly from the supplier).
As background, the supplier deals solely with cheeses made from pasteurized milks.
This doesn't sound completely right to me, and I'm hoping to get come clarification on the matter. Anyone have anything that can help point us in the right direction here?