I guess they may be looking for technical answers relating to your poultry knowledge, but personally I would want to see your approach to solving problems or dealing with complaints. That you do it in a logical, structured and robust manner, so as to keep the customer happy, mitigate losses to the business and prevent the problem from happening again. That's what I'd ask you, but they could ask you anything. Think Root Cause Analysis tools such as cause and effect and 5 why's, do a little research on the internet. Here is a good RCA overview. Also not only complaints I would want you to improve the business and perhaps reduce waste, pay your way. Take a look at the PDCA improvement cycle. Have you reduced cost, added value, made improvements in previous positions, they may want to hear about your examples.
Best of luck and let us know what they wanted and how you got on.
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