Jump to content

  • Quick Navigation
Photo
- - - - -

Recall / Mock Recall Time Frame


  • You cannot start a new topic
  • Please log in to reply
7 replies to this topic

#1 PEACEQUEEN

PEACEQUEEN

    Grade - AIFSQN

  • IFSQN Associate
  • 42 posts
  • 0 thanks
0
Neutral

  • United States
    United States

Posted 06 March 2018 - 06:13 PM

Hello Again,

 

We are trying to complete our Mock Recall / Recall and Traceability Program.  There are time limits put on this process?

Some say 4 hours, some say 2 hours.  Exactly which part of the recall can be completed in this time frame?

Considering the press release, notification letter and return of product.  I'm assuming we just need to get down to what suppliers are responsible and what other product uses that material correct?


  • 0

#2 tezza07

tezza07

    Grade - Active

  • IFSQN Active
  • 17 posts
  • 3 thanks
1
Neutral

  • Canada
    Canada

Posted 06 March 2018 - 06:36 PM

I've seen both 4 hours and 2 hours. 4 hours is usually acceptable, just make sure that none of your customers require it to be completed sooner than that (if one of them requires a 2 hour window then you must be able to demonstrate you can meet that timeline).

 

Obviously the return of product is not going to be completed in that time frame, but you need to be able to identify what customers received affected material within the designated time frame.

 

We're a paper converter making flexible food packaging. We conduct a traceability exercise twice per year and a full mock recall once per year. For the full mock recall I assembled the recall team together and went through a recall scenario raw material forward (we just received word from our supplier that a specific grade of paper was affected). I kept minutes of the exercise (noting start time and end time) including a draft of the press release, draft email notifying affected customers. While we were working on the press release and email details we had the responsible person carrying out the traceability exercise. We also had to identify and isolate potentially affected product in our warehouse as per our Material Hold procedure. We were able to complete the full exercise within the designated time frame. After the exercise the recall team signed the minutes and I filed the signed minutes along with the drafts noted above. This was acceptable with our SQF auditor.

 

Hope this helps!

 

 

 

 


  • 0

#3 Plastic Ducky

Plastic Ducky

    Grade - MIFSQN

  • IFSQN Member
  • 103 posts
  • 32 thanks
11
Good

  • United States
    United States
  • Gender:Male
  • Location:Dallas Texas
  • Interests:Food Safety, SQF Food Packaging, Nutrition, Conspiracy Theories (e.g. the food guide pyramid was corrupted by corporate interests and that's why we Americans are fat), Crypto-currencies, Netflix, Pluto TV, Church of FSM (Flying Spaghetti Monsterism).

Posted 06 March 2018 - 07:21 PM

HI PEACEQUEEN

 

Hypothetical: contaminated ink that was used.

 

Here at my facility (Flexography of food contact packaging) we have our goal established for traceability to "account for %100 within 4 hours". Units of production vary from customer to customer identified through billing (linear feet, linear yards, Impression, etc.) First the traceability of that ink to the print job or jobs, and then an accounting down to every production unit of the total from those prints. Several years back we got a minor nonconformance on a traceability exercise because while tracing the issue (fictitious incident identified in the print process as contaminated ink) we forgot to account for the loss of units of production that occur as waste. So the units that were later laminated and then slit and then shipped out were not %100 due to inaccurate records of setup waste and other production waste. So don't forget about that stuff either. Past that, the traceability of all that was shipped out and all that is possibly still in your warehouse down to the measured units of production. A full accounting


  • 0

#4 SQFconsultant

SQFconsultant

    SQFconsultant

  • IFSQN Principal
  • 791 posts
  • 167 thanks
45
Excellent

  • Panama
    Panama
  • Gender:Male
  • Interests:We specialize in helping small to mid-sized food companies to develop & implement SQF Systems to achieve certification in a relatively short period of time. Our operational area includes the Unites States, Costa Rica, Panama and the Caribbean.

Posted 06 March 2018 - 09:19 PM

Different standards have different requirements for time-frames to conduct a 100% recall.

 

This is a mock recall, thus the exercise does not include actual notifications (just the steps that you would take) and does not include return of product (just the methods that you would use to do so.)

 

Most facilities that are still on paper and/or without an electronic recall program (such as SQF Sentinel for instance) can take upwards of 24 hours, most I've seen at 4-6 hours. Systems such as SQF Sentinel can get it down to mere minutes and seconds.


  • 0

Warm regards,

 

Glenn Oster

 

SQF Registered Consultant - Certified for 29 FSC's

Serving clients in: USA, Costa Rica, Panama & Caribbean Islands

International Toll-Free: 800-546-1452

 

http://www.linkedin.com/in/getgoc

 

www.GlennOsterConsulting.com


#5 PEACEQUEEN

PEACEQUEEN

    Grade - AIFSQN

  • IFSQN Associate
  • 42 posts
  • 0 thanks
0
Neutral

  • United States
    United States

Posted 07 March 2018 - 01:34 PM

I honestly don't know what I would do without this network.  You have all helped me keep what little sanity I have left. LOL

 

One last question about recall and traceability.  My Mock recall example scenario is based on the customer we make boxes for contacting us regarding a health related issue.  Can't our suppliers of (paperboard, ink, coatings, adhesives) contact us due to a recall of their material as well?  We would therefore be tracing the FG the material was used in and be required to contact all customers affected...correct?


  • 0

#6 MsMars

MsMars

    Grade - MIFSQN

  • IFSQN Member
  • 107 posts
  • 29 thanks
4
Neutral

  • United States
    United States
  • Gender:Female

Posted 07 March 2018 - 01:35 PM

I don't think SQF code specifies, but on our own facility SOP we specify 2 hours (mostly due to one particular customer's requirements).


  • 0

#7 Hoosiersmoker

Hoosiersmoker

    Grade - MIFSQN

  • IFSQN Member
  • 63 posts
  • 24 thanks
2
Neutral

  • United States
    United States

Posted 08 March 2018 - 01:47 PM

We are a paperboard food packaging manufacturer. Our Mock Recalls are usually completed within one hour (2017 was 43 min) using a checklist and electronic records. We have a live inventory system and our job cards have all raw materials on them including all of the quantities, traceability info and vendor and customer info. Our accounting system keeps all traceability info for each component per item. When we determine a recall scenario involving either a raw material defect or customer complaint, we find the job number then locate the job card and nearly all the information we need is on the card. One step forward, one step back accounting for 100% of all materials and products used to manufacture that item. it usually takes more time to scan or print the supporting doc's than anything else.


  • 0

#8 MsMars

MsMars

    Grade - MIFSQN

  • IFSQN Member
  • 107 posts
  • 29 thanks
4
Neutral

  • United States
    United States
  • Gender:Female

Posted 08 March 2018 - 02:12 PM

I honestly don't know what I would do without this network.  You have all helped me keep what little sanity I have left. LOL

 

One last question about recall and traceability.  My Mock recall example scenario is based on the customer we make boxes for contacting us regarding a health related issue.  Can't our suppliers of (paperboard, ink, coatings, adhesives) contact us due to a recall of their material as well?  We would therefore be tracing the FG the material was used in and be required to contact all customers affected...correct?

 

That's correct, and an equally likely scenario. Tracing the materials from the affected supplier would be your step back, contacting your customers affected would be your step forward.


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users