We are certificated to BRC. To cover the pest control section we had our local pest control company come in and train key members of management, warehouse and supervisors in how to recognise pests, how to treat / handle bait boxes etc and how to spot signs of pest activity. I also wrote a pest control procedure with the information given in the course for the supervisors to train their staff with. It started with how to spot activity, the difference between mice and rat faces, trails etc. then there was a section with pictures of diffrerent flies and crawling insects to keep an eye out for and the final section detailed how to reduce pest activity e.g door control, cleaning, how to deal with bait boxes and reporting signs of activity or spotting pest activity. This has always got us through without issues. Pest control is also on our annual refresher traiining to keep these signs and the need for reporting fresh in everyones mind.
Edited by Nikki R, 08 August 2018 - 08:03 AM.