(or don't let the auditor out of your site until he's typed up the report thumbup.gif
Customer always has the final say in decision making and they often forget that they are indeed the customer - how true!
My basic requirement is once auditors do not measure up to the expected standard, the CBs will be warned and if allowed to recur, either the CB or the Auditor will be "retired" unsuspectingly. In fact, an auditor was "retired" by us under such a situation about 3 months ago.
I can not recall during my time when an auditor leaves the audit site without giving an audit report. Most unbecoming. Bet you - that auditor would not be coming back for next year's audit.
CBs and auditors play an important role in ensuring that the objectives of the audit and certification are achieved within a reasonable lead time unless significant fundamental issues have not been addressed by the auditee. Or, are we witnessing a trend in the willingness to compromise quality work for the sake of driving business volume?
Charles Chew