Dear GMO,
Nice to know you can use those files.
you made me a little scared with that managers job description
Those morning meetings, how much time does it take to discuss all topics you've mentioned, it looks like a lot of talking every morning
Otherwise the shift managers and shop floor operators see what I see that if OEE comes first, quality etc doesn't matter as much.
Can you tell me shortly what shop floor operators are? I'm not sure i understand what you mean
Sorry for questioning
p.s. ok, I already found the meaning of shop floor
Yep. The shift manager is a scary job (at least from my experience in the UK) and IMO more technical people should try doing the job as we expect a lot of first line management but sometimes don't understand the pressures of it.
A very intuitive point; morning meetings can turn into talking shops but a good morning meeting shouldn't. It should be 30 mins max and headlines only, e.g:
H&S representative:
"yesterday there were 0 accidents, 1 near miss report, 3 hazard reports and 4 behavioural safety reports all of which have been actioned."
QA representative "
yesterday there was 1 audit, 4 corrective actions were raised with the relavent people, complaints this week were 10 CPMU, micro this week, we have had no failures. We are behind on completion of 3 corrective actions and the people who own them have been reminded of this and asked to resolve them within the week."
Production representative
"yesterday OEE was 60%, there are some labour issues for later in the week which have been covered with other shifts, I have concerns over packaging stocks and procurement are aware and are chasing the suppliers"
Engineering representative
"no planned downtime this week but we've agreed with planning and production to have time next week and plans and manning have been adjusted accordingly."
Planning representative
"one change to the plan this week due to a trial agreed with QA and production; a further possible change if packaging is not supplied but we will keep everyone informed"
Finance (once a week):
"here's a quick overview of the numbers for last week, slight overspend on training but we made that decision knowing we had underspent in previous weeks"
Chair:
"one visit this week from the chief executive, nothing special needed, just inform the teams"
So that would be a good meeting where it's more about communication and making sure everyone is on the same page. It's unlikely to last longer than 30 mins.
A bad meeting would start like this and go on and on and on...
H&S representative:
"yesterday there were 0 accidents, 1 near miss report which was about the packing machine having a sharp edge and catching an operator's sleeve. Mr Engineer, can you add that to your worklist?
Engineering representative:
"I've got everyone on jobs today already. Now I'm going to have to replan their workload"
H&S representative:
"H&S has to come first! Tut! 3 hazard reports, there was a box by the fire exit, a cable trip hazard and a wet floor. Mr Production, can you sort this out? 4 behavioural safety reports I've got here, Mr Production can you talk to these 4 people about it?
Production representative:
"They're not back on shift now till Friday"
QA representative
"yesterday there was 1 audit, 4 corrective actions. The first one was the wrong version of the paperwork was in use on the shop floor. Mr Production, please can you get that sorted? Etc.
Not only does that take far too long but you end up showing up your colleagues in front of their management which makes them look bad (I call them "hand grenades"; those little bombs that someone is going into a meeting unprepared for then gets thrown their way) and loads of people get stuck in detail that they shouldn't when they can seek out the detail later if they want it if they have the "headlines". Also if you're used to meetings like that, it ends up that people wait till the meeting to communicate and things aren't done in a timely way.
Edited by GMO, 13 December 2010 - 08:23 AM.