Hi Agnes,
I'm not involved at site level so the following is what I have observed from afar. Hope this helps at least.
We have a change management process that has questions to trigger food safety, environmental safety, occupational safety, and quality
There are trigger criteria listed i.e. certain answers trigger the risk assessment process for each area (FS, Enviro, OHS, Q)
For the Food Safety side - this leads to a trials form that must be filled out. (The
HACCP process requires this form to be filled out for all trials in any case) The result become an addendum to the existing
HACCP plan i.e. modifies the
HACCP plan to show the new materials, process etc that have been added by this trial; what control measures have been added to ensure the trial doesn't put existing products at risk, etc
Note - the
HACCP trials form defines different classes of trials (about 4 levels - from minor to major) and defines the scope/extensiveness of the risk assessment work e.g. whether the whole
HACCP team is to be involved.
There's a daily stand-up meeting. Change requests are 1) Posted on the change request board and 2) Explained briefly
All operations people attend this 10 minute meeting so it's an opportunity for the right people to hear about a change
The change requests are brought up when first raised, and then progress/status is reported at these meetings.
Finally, there is a change coordinator role.
Cheers