Internal audits. So tough to get people to do them.
I am of the firm belief that internal audits are the key to compliance and improvement. If you wait until someone external picks it up, it's too late. Chances are that you're tougher internally than externally anyway and it gives you the chance to really think about and interpret the standards (if you manage to audit against every one; which I don't. Sorry, I do pick and chose.)
I see the value. I communicate the value. But getting people to do it... I've had problems in the past with external staff to technical. The reasons for that are kind of obvious really. But technical staff? I have now had to threaten two different people with performance management because I've trained, I've offered help, I've asked, I've chased, I've made it clear that it's their responsibility and they're not going to have it taken away and still people don't do it. Still, I have to get the stick out and say "do it or else".
I recognise and I'm experienced enough to know this is management but why is it auditing, why is it not another aspect of the job. Why is it like pulling teeth???
Any top tips?