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#1 Mick3911

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Posted 29 October 2013 - 08:06 AM

Good day to you all,

 

If you are audited by a customer, do you expect to receive a copy of the audit report?

 

Alternatively, if you conduct an audit on a supplier, do you provide them with a copy of the audit report?

 



#2 cazyncymru

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Posted 29 October 2013 - 08:56 AM

Yes, and yes

 

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#3 Snookie

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Posted 29 October 2013 - 03:21 PM

Sometimes and yes.  I have not always gotten a copy of a customer who has audited our facility.  As long as there are no issues, am not worried about it as some of the audits have been somewhat informal.  If I audit a customer I leave a copy of my audit. 


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#4 Mr. Incognito

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Posted 29 October 2013 - 04:17 PM

If it is by the customer themselves I might not expect a formal report but at least a conversation about what they saw and their opinion on the matter.  If they send in a 3rd party company to perform the audit for them I would expect to see that.

 

If I were to perform an audit with a customer I would have, at least, a conversation with them about my observations and if I sent in a 3rd party auditor I would release to them the summery result, in the least, if they requested it.


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#5 tanyac

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Posted 31 October 2013 - 08:44 PM

Yes I expect one.  After our customers audit us we get a full report of there findings and if there were any problems I create a CAR and send it out to them.



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#6 moskito

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Posted 01 November 2013 - 06:36 PM

in both cases "YES"

it is not only an expectation, it is a requirement. In some cases we havbe to pay for the customer audit.

 

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#7 daorum

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Posted 05 November 2013 - 06:17 PM

It is indeed correct and useful to receive a copy of the audit report in order to take cognizanceread the comments and respond them.

It is only after you have readed the remarks, answered them and signed the audit report completed by your responses that the audit report will have any value and can, if necessary, be used as an evidence by an inspection of the competent authorities.



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#8 Jim E.

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Posted 21 November 2013 - 11:11 PM

Yes, indeed I expect a copy of the customers audit.  And I do get one with each audit that is conducted, I can not see why one would not be supplied if they wanted to see some improvements.  I can not recollect in my years in this position of never having received a report of some sort.



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#9 Mick3911

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Posted 22 November 2013 - 09:35 AM

it is a requirement.

 

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Required against what?



#10 Callebaut Thomas

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Posted 22 November 2013 - 10:06 AM

Definitely yes in both cases



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#11 Marshenko

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Posted 22 November 2013 - 01:51 PM

Proper auditing practices... though its something that should be brought up before the audit when agreeing upon the scope of the audit.

 

 

Required against what?


Edited by Marshenko, 22 November 2013 - 01:51 PM.


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#12 moskito

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Posted 22 November 2013 - 04:39 PM

Required against what?

It is our own requirement - otherwise no corrective action will be initiated, no recommendation. An audit without a report is a visit.

 

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#13 Tony-C

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Posted 03 January 2014 - 05:20 AM

I would and I do.

 

If there are no issues raised during the audit, I can see why someone might not issue an full audit report but would expect something in writing to confirm compliance.

 

Regards,

 

Tony



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#14 Simon

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Posted 04 January 2014 - 02:50 PM

If you don't have a record it didn't happen. :thumbup:

If nothing else it's common courtesy and professionalism to expect/provide a report from an audit; even if (as Tony says) no NC's were found.


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