Hi Guys!
I am revamping our Approved Supplier Program and I ran into a question that I would love to hear some feedback on.
I always run potential suppliers through the FDA Warning Letter/ Recall database to see if any red flags pop up. So far I have not found anything to worry about.
However,if I would ever find out a supplier has had an FDA warning letter issued recently (for GMP/Cleaning issues for example) what would the recommended steps be in order to verify the issue has now been corrected, and they are safe to purchase from?
If the FDA closes out the issue can it be assumed the issue was corrected and it is not an issue anymore or should a potential customer still perform their own verification by possible visiting the facility, sending raw ingredient samples out for COA verification, conducting a Customer Audit, etc?
Also, if an APPROVED supplier would ever be issued a warning letter, are there certain steps customers need to complete before re-ordering?
Any feedback would be great, Thanks!