Jump to content

  • Quick Navigation
Photo

BRC V6 3.11.4- Product Recall notification to CB

Share this

  • You cannot start a new topic
  • Please log in to reply
5 replies to this topic

WACIRU

    Grade - Active

  • IFSQN Associate
  • 15 posts
  • 2 thanks
0
Neutral

  • Kenya
    Kenya

Posted 12 May 2015 - 11:26 AM

Hi All, 

 

About 3 months ago, we carried out a product recall from one of our customers. However, we did not inform our CB on the same to date as per the requirements of section 3.11.4.

I stuck now: 1.should i proceed to alert the CB about the product recall or should we just not bring it up during the audit?

2.Is the CB refered in this section the one that issued us our current certificate?

 

Please help on this.

 

Thanks.



Loni Banaszak

    Grade - MIFSQN

  • IFSQN Member
  • 81 posts
  • 2 thanks
3
Neutral

  • United States
    United States
  • Gender:Female
  • Location:Kent. Ohio
  • Interests:Animals, Garage Sales, Tea Cups, Antiques and Disney

Posted 12 May 2015 - 06:14 PM

I'm not sure about the requirements in BRC, But in SQF which is very similar you must report all recalls with in 24 hours to your CB. If not they can pull your certification.

 

As for you question of not brining it up at the Audit, I would absolutely tell them. Make sure you have all your documentation on the recall (what caused the recall, how it was handled, whom it affected, how you resolved it) Maybe they will take pity on you.

 

Good Luck my Friend.


Thanks,

 

Loni


Thanked by 1 Member:

trubertq

    Grade - PIFSQN

  • IFSQN Principal
  • 658 posts
  • 281 thanks
137
Excellent

  • Ireland
    Ireland
  • Gender:Female
  • Location:Donegal

Posted 15 May 2015 - 03:13 PM

You need to inform you CB within 3 days of the recall not necessarily on the same day. You will run into problems if you have not done this as it is break in the contract between you and your CB. If you have not informed them within 3 days I would be getting on the phone right now and making the call.....and yes it is the CB issuing the current certificate.


I'm entitled to my opinion, even a stopped clock is right twice a day

Thanked by 2 Members:

infoiqc

    Grade - MIFSQN

  • IFSQN Member
  • 79 posts
  • 28 thanks
3
Neutral

  • Israel
    Israel
  • Gender:Female
  • Location:Israel

Posted 18 May 2015 - 08:36 AM

I work for a CB, we had a client who did not inform us of a recall within 3 days and they received a minor NC at their next audit.



Thanked by 1 Member:

trubertq

    Grade - PIFSQN

  • IFSQN Principal
  • 658 posts
  • 281 thanks
137
Excellent

  • Ireland
    Ireland
  • Gender:Female
  • Location:Donegal

Posted 26 May 2015 - 05:22 PM

We were threatened with a critical non-conformance.....


I'm entitled to my opinion, even a stopped clock is right twice a day

Thanked by 1 Member:

WACIRU

    Grade - Active

  • IFSQN Associate
  • 15 posts
  • 2 thanks
0
Neutral

  • Kenya
    Kenya

Posted 04 June 2015 - 06:06 AM

What? I think that's too harsh

 

We were threatened with a critical non-conformance.....





Share this


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users