I am not fully understanding your request - but I'll give a shot anyway...
First off SQF Auditors work for (or are contracted to) what is known as a Certifying Body or CB for short.
I am assuming you have not had your actual SQF audits as of yet and you are talking about the CB support staff and not an Auditor (this is not what an Auditor does).
If that is the case, CB's normally will ask a a number of questions before they even engage with you for upcoming audits. Things like what level you want to be, what your food sector categories are, etc. sometimes they will assist you on determining what your FSC's are the these determine what your modules will be.
At no time however will a CB dictate that you will be at a specific level.
Now, based on what you said, what I get from that is that you receive case packs of cream cheese that can be broken down into non-exposed individual cartons - as in you get a case of 100 packs of unopened cream cheese and you open the box and place 10 packs in each of 10 cartons for instance and send them on down the line.
If that is the case where you simply break down larger units containing many packages and separate them into cartons then I would be leaning towards FSC 26 for Food Wholesaling and Distribution and that equates to Modules 2 & 12.
This is of course all assumption based on your message.
Of course I also lean towards getting an SQF Registered Consultant to work with.
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