I recently joined a raw pet food company. The gentlemen that own the company are from the garment industry. The CEO that I directly report too, I am the QA manager, would like for me to justify my need for a QA tech. They do run 2 shifts here. They did not have a quality department until I was hired and I was hired because of FSMA. I am a SQF Practitioner also and the owner would like for us to become SQF certified next year. I have presented mine and my (future) QA tech job descriptions and job responsibilities to the owner. He stated that all he has to do is remove the word "technician" and replace it with "manager". He now is requesting that he needs to understand better what I see as the differences in roles. In his words;
Perhaps a good place to start would be to develop a high-level list of QA duties, such as:
Etc. (but keep it as short / high level as possible)
And then have two columns – one describing what the Manager’s role is in each area and the other describing what the QA Tech’s role is in each area.Hopefully that will help us to understand better what the need for a Tech is.
Please give me some examples of side by side high-level list should look like.
Thank you in advance,