Hi members,
I have been implementing BRC / IOP Standard for the previous issue but this one got me off-guard. The standard requires a procedure on product recall. From the definition, product recall is any measure aimed at achieving the return of an unfit product form customers and final consumer. In my case, my product shall only be sold to customers who have specified their requirements and the material shall not be for trade but to be consumed by the brand owners only. Do I therefor need to establish a product recall procedures together with a product withdrawal procedures, a bit confusing. Kindly advise.
Regards
Philip