Here is a snapshot of what we have put together as a "Validation & Effectiveness Report" for SQF compliance. I have what you see below for the following SQF programs:
- Customer Complaint Management
- Business Continuity Plan
- Document Control
- Record Control
- Food Safety Plan
- Incoming Goods & Services
- Product Release
- Corrective & Preventive Action
- Product Sampling, Inspection, & Analysis
- Internal Auditing
- Product Identification, Traceability, & Recall Programs
- Food Defense
- Allergen Management
- Training Program
- Premises & Equipment Maintenance
- Calibration of Equipment
- Management of Pests & Vermin
- Cleaning & Sanitation
- Personnel Hygiene & Welfare/Personnel Processing Practices
- Monitoring Water & Air
- Transport & Delivery
- Control of Physical Contaminants
- Waste Management
SQF System:
- Policy 2.1.5 Customer Complaint Management
- SQF Code Section 2.1.5 Complaint Management
VERIFICATION: (THIS PORTION IS ALL TYPED IN AS REFERENCE)
Method of Verification Responsibility Frequency Verification Records
Review & approval of individual QA Director & Compliance Mgr. Prior to closing each complaint XXX Software - Customer Complaint Module
complaint records
Monthly complaint summary reports Compliance Mgr. Monthly Emails and reports filed electronically
generated and distributed to necessary in Customer Complaint folder
management group
VALIDATION: (THIS PART ONLY THE METHOD & FREQUENCY ARE TYPED IN; REMAINING IS FILLED IN DURING THE ACTUAL VALIDATION ACTIVITY)
Method of Verification Frequency Validated By: Date of Validation Result of Validation
Review Customer Complaint History & Trending Twice per Year
Graphs as part of SQF Senior Management
Review Meetings. Review failure category trends
from year to year comparisons for validation of
continuous improvement in a variety of areas (i.e.
transport & delivery, control of physical contaminants,
etc.)
(Sorry I wish I could attach the actual file for you to use but unfortunately not a member at this time to do so. Hope you can get the picture as an example at least)