Hello everyone. This is my first post, so I hope I get it right!
I am struggling with the Destruction of Trademarked items.
We bottle water - private label. We have over 400 different labels in house. Currently overrun product is given to employees as "free" water to drink in the building. Sometimes it is sold to employees for home use, or donated to the fire house, policy dept, local charities, schools and football games.
The actual labels, when there is a revision change, or the customer stops buying etc are just thrown away.
My question is
The labels need to be shredded and have a company do it to provide documentation correct?
But what about the bottled water? After reading some things, I do not believe that is allowed without customer approval.
My thought was to write and "agreement" and have customers choose to do one of the following
1. Take all overruns
2. Authorize release of water with their label to be donated to local charities
3. Authrorize release of water with their label to be sold for home use only
Is any or all of this acceptable to get through the audit? It is our first time going to SQF