Recently, our organization conducted audit of the internal audit. One of the findings observed is that "action plans for the issued NC's per process owner were not carried out in a timely manner." This is due to lapses in the implementation within the set target date and due to late submission of objective evidences to the assigned auditor within the verification schedule. This is a recurring major finding from the previous audit of IA.
As per ISO 22000:2005 Cl. 8.4.1 "The management responsible for the area being audited shall ensure that actions are taken without undue delay to eliminate detected non-conformities and their causes."
Do you have any suggestions on how to address this? We have tried many corrective actions for this including hiring a personnel to just monitor progress/status of each action plan prior the target date, follow up process owner on a weekly basis to remind them with their upcoming TD and monitoring tracker facilitated by dept. head of each process owner, but none of these were effective.
Would really appreciate your help in this matter.
Thanks in advance!