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Do customers ask for a copy of risk assessment and haccp plan?


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#1 Abd El-Rahman

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Posted 12 July 2019 - 05:44 PM

Hello every body

Do customer ask supplier copy of risk assesment and haccp plan for manufactor?



#2 MsMars

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Posted 12 July 2019 - 05:52 PM

Are you asking if a supplier (distributor) would be responsible for providing risk assessment/HACCP plan from the manufacturer of a product? If so - yes, I usually attempt to get this information from the distributor first unless they ask me to contact the manufacturer directly. 



#3 zanorias

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Posted 12 July 2019 - 07:35 PM

Personally, no, because they are not required - in our particular case- as part of my supplier approval requirements as per BRC (scheme we are with) and customer requirements. Exceptions when I may ask specifically for a HACCP flow or a risk assessment may arise if there's a certain issue or complaint with something.

In general, it's a bit more complicated. Some customers will ask their suppliers for everything under the sun, and some will ask for only what they are required to have as defined by regulatory/accreditation/customer requirements. Most of my customers only ask for our BRC certificate, though occasionally one will ask for a heap of documents.

There are a few existing threads in the forum on this topic, usually ends up in a debate of GFSI schemes :smile:

If there is a particular reason behind your query or something specific you wish to know? If so we may need some more information about your position and situation



#4 SQFconsultant

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Posted 13 July 2019 - 03:25 AM

Yes.


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Glenn Oster

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#5 Hank Major

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Posted 15 July 2019 - 07:42 PM

They usually are trying to develop their own food safety system and want a free ride of other people's hard work.



#6 Charles.C

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Posted 16 July 2019 - 04:26 AM

Hello every body

Do customer ask supplier copy of risk assesment and haccp plan for manufactor?

 

As previous Posts, there may be ulterior motives of various kinds or sometimes simple Customer Company "Policy"  involved but the initial reaction is often about leverage, eg how much one needs the business,  its future potential / status of customer ?

 

One compromise which IMEX can often be (initially) acceptable is to offer a copy of the "basic" Process flow chart  with the CCPs marked on it. But, again, this typically depends on the specifics.


Kind Regards,

 

Charles.C


#7 carine

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Posted 16 July 2019 - 07:23 AM

Just out of my curiosity, would you all have stamp on the document when hand it over to customer? 



#8 pHruit

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Posted 16 July 2019 - 08:33 AM

Like other posters, we are happy to share a basic process flow diagram detailing CCPs, and statements on various risk assessments, but not the risk assessments themselves - these contain genuinely confidential data. If pushed then we ask the customer why they need it, and 99% of the time we find that their question is covered by our certification anyway; they're just collecting data as a box-ticking exercise.

 

 

Just out of my curiosity, would you all have stamp on the document when hand it over to customer? 

 

No, we "print" direct to PDF from our MS Word/Excel files. Printing onto actual paper to stamp it then scan it so it can be emailed to someone seems like a waste of resources to me!



#9 carine

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Posted 16 July 2019 - 08:45 AM

pHfruit, 

 

May to share what did u stamp on the doc that u intend to sent to customer? 



#10 pHruit

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Posted 16 July 2019 - 08:49 AM

Hi Carine,
We don't stamp anything on the documents.

For e.g. a HACCP process flow, I just open our HACCP plan at the relevant page, use the "export to PDF" feature in MS Excel, and send the resulting file - it has our own document control footer on it (document ref., issue number, issue date etc) but nothing else.

For "statements" (e.g. non-GMO, allergens etc) I'll add an electronic signature.



#11 majoy

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Posted 16 July 2019 - 03:03 PM

We ask process flow from our suppliers, this is check for for any control measures in-line and the actual process that the ingredient went through.

 

Risk assessment - no, as long as the supplier is GFSI scheme audited. We request for audit reports and certificates.


"Whatever you do, do it well..." - Walt Disney





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