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Training at the Moment of Need

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#1 Simon

Simon

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  • Interests:Married to Michelle, Father of three boys (Oliver, Jacob and Louis). I enjoy cycling, walking and travelling, watching sport, especially football and Manchester United. Oh and I love food and beer and wine.

Posted 11 September 2019 - 07:28 PM

Training at the Moment of Need

 

Taking place:

Friday, September 20, 2019 - 03:00 PM - 04:00 PM UK Time

This is a 10.00 AM Eastern US Start

 

Presenter:

Jennifer McCreary, Technical Manager, Training and Education, NSF International

 

Webinar Overview:

This session will introduce participants to the ‘Five Moments of Need,’ which provides a training framework for helping employees achieve the desired level of competency both individually and as part of a team. Learn how to differentiate between each moment of training need and identify the best approach for providing the appropriate training or performance support. Take home valuable tips to enable you to integrate informal learning events into individual and company training programs.

 

Webinar Recording >>

 

Presentation Slides >>


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#2 Simon

Simon

    IFSQN...it's My Life

  • IFSQN Admin
  • 12,338 posts
  • 1298 thanks
607
Excellent

  • United Kingdom
    United Kingdom
  • Gender:Male
  • Location:Manchester
  • Interests:Married to Michelle, Father of three boys (Oliver, Jacob and Louis). I enjoy cycling, walking and travelling, watching sport, especially football and Manchester United. Oh and I love food and beer and wine.

Posted 20 September 2019 - 04:08 PM

Chat logs from today's webinar:

 

Will Merrill : Hello from Auburn Alabama!
BLESSIE  NANCE : from Wisconsin here
SABINA de nitto : hi!
Mark Heckel : Good Morning from Minnesota!
Mike Willson : Hello from Cincinnati!
kosaraju m murthy : hi murali from nada ksa
stephanie levell : Hello
Daniel Sarapin : hello from New Hampshire!
Karen Bonomi : Hello from New York
Nick Jansen : Good morning from Green Bay Wisconsin!
eymard unisan : hi everyone. eymard here from ar rass, saudi arabia.
Christina Andreeff : Good morning from Minnestoa
Elyn Taningco : Good morning
Colleen Hecker : Hello form PA :)
Christel Esbjörnsson : Hello from Sweden!
Ofelia Segui : Hello from Kansas City MO
Dinesh Prashad : hello
Afton Stenger : Good morning from Maine
Omprakash  Rathod  : hello
Mitzi L Fidler : Good Morning from American Beverage in Verona, PA
Roberto Cuadrado  : Hi From Dallas Tx
Jacqueline Tordik : Hello from New York
Jan Landry : Good morning!
Akash Agrawal : chalu karo bhai
Jessica Dorsey : Hello from Iowa, USA
Emily Taberara : hi everyone
Abhay Singh  Tomar : hello
roy bahala : Hello from Philippines
Emily Taberara : from Canada
Sagar Lachmansing : Hello from NY
ANNE Satchell : Good morning from PA
Ana Sánchez Reyes : Hello, good morning
Christopher Ciarcia : Hello from Boston
David  Cotto : David Cotto & Ryan Skruch of Columbian Logistics
Himanshu Sahu : good eve..
Maria lynn yee francisco : Hi everyone, maria lynn yee francisco, philippines.
Augustine Koomson : Hello from Ghana
MOHAMED MAGDY  ELBEHERY : Good afternoon
Milton  Matamoros  : good morning
Amul  Dharpure : hello
Enrique Navarro Urbina : Hello from Mexico
Carol Jamrosz : Hello!
Taralynn Kopp : Hi everyone from BC Canada
Amanda Wise : Hello!
Lina  Stepanaviciene  : hello from Luton
Sopee KH : Hello from Thailand
Jean-Yves Courbin : Hello
KEE KEE GOH : Hello from Malaysia
Tamieka Sewell : Hello from Jamaica
Amit Kheradia : Good morning from Indiana
Robyn Wallace : Hello from Rochester New York USA
Amanda Wise : BC Canada
Dinesh Prashad : hello  everyone -haines city fl
Reem Aswad : Hello From Lebanon
Omprakash  Rathod  : hello
Farouk  Hoosen : hi form South Africa
Himanshu Sahu : hi
Soo Wong : hello, Soo from Vancouver, Canada
Amisse Aly : Good afternoon, from Maputo-Mozambique
Chibuta Kangwa : hello from zambia
Arti Patel : Hello from Arti
Israel Valenzuela : Hola desde México
Trisha French : Hi from Oregon
Jennifer Anwar : Good morning & happy Friday :)
Simone Kummerlöwe : Good afternoon from Germany
Ashish  Upadhyay : hello
Cindy Council : Hello from North Carolina
Susy Sandoval : Hello from Toronto
Parameswaran G : hai
Rebecca Mufuk  : Hello everyone from cape town
Shubham Patidar : hello
Pratiwi Isnaeni : good evening, I'm Pratiwi from Indonesia. How do you do.
Kashif Aslam : Hi everyone
Olakunle Olatunde : Good afternoon from Lagos Nigeria
Tausi Abdul Mkalimoto : Good afternoon everybody  from the United Republic of Tanzania
Kashif Aslam : From Pakistan
Shubham Patidar : hello
Richard Ward : Hello from sunny Spalding ... UK
brittany jackson : Good morning!
N'kuli Akantema : Hello everyone from Kinshasa DR Congo
Harshit Kumar sharma : hello
Greg Anderson : Lenexa Kansas USA says good morning / afternoon / evening!
Rebecca Mufuk  : Good day everyone from South Africa
Henry Apraku : hello everyone, Henry from Ghana
Sheena Britton : Hello from sunny Suffolk UK
Abdul Moiz : hello from Italy
Rose Kwan : Hello from Quezon City, Philippines
Kashif Aslam : @abdul Moiz  As Salam-o-alikum
Ashish  Upadhyay : hello
Samuel Sanchez : Good Morning from Portland Oregon USA.
Oswaldo Cardona : Thank God is friday
Linda Phillips : Hello From Chicago
Lilian Njogu : Hello from kenya
ilaz rexhepi : Hello
Mário Araújo : Hello from Portugal
Babatunde Agboola : Hello from Nigeria
Mark Reyes : Good morning from West Texas!
Ashish  Upadhyay : pandit ji
Sabina Alexander : good morniing
Archit Rahangdale : Hello Everyone from India
Jane Omojokun : Hi from Lagos, Nigeria
Dewanshi Tembhare : hello ...good evening
Abhay Singh  Tomar : hello mgcgvians
Ashish  Upadhyay : kuchh samajh araha h kya
Avani Mandlik : nhi aa rha
Hariom  Nagda  : good evening sir
Dewanshi Tembhare : to samjho
nicole berzins : Hello From Colorado!
Omprakash  Rathod  : hello mgcgvians
Jema Ajanwachuku : Hello from Mesquite Texas
Yan Campbell : good morning everyone from New York
Will Merrill : Do we typically get copies of the slides at the end of the webinar, or should I be writing furiously?
Milynda Dosunmu : Hi from Jamaica
Simon Timperley : please see the message at the top of the chat Will
Akash Agrawal : sahi bol rai h sabðŸ¶
Abhay Singh  Tomar : hnn akash bhai sb shi h
Maria Luisa Chillida : Hi from Spain
Nilesh Bhalekar : hi from mumbai
Akash Agrawal : jai kamtanath
Batten Manyakaidze Manyakaidze : Hello from Kaapstad (Cape Town)
Akash Agrawal : good evening sir
Will Merrill : I don't see where to look.  Simon...
Abhay Singh  Tomar : gud evening sir    kch nhi sir bs ese hi
Simon Timperley : @will do you not see the pinned chat message?
Will Merrill : no
Simon Timperley : ok, well in asnwer to your question.  Yes will be sending recording and slides later.
Will Merrill : thanks
Mahmoud Al-Husseini : Hi from Alexandria Egypt
Soo Wong : sound had been choppy, on and off
Soo Wong : is this normal or it is just my computer
Simon Timperley : Must be your computer Soo.
Nick Jansen : Mine is working well
Milynda Dosunmu : mine having issues also
Will Merrill : If you are having trouble with your computer- make sure you are using Chrome of Firefox, NOT Windows Explorer...
Susy Sandoval : Sound is perfect for Ontario, canada
Simon Timperley : 274 online, any audio issues are isolated to individuals connections/computers.
Himanshu Sahu : hlw
Akash Agrawal : kyu?
Terry Anderson : Good Morning from Escuminac N.B. Canada
Ehihumeme Afeisume : hi
Kamlesh Kumar : hi
Tricia Collins : Howdy from Bristol Indiana
John Chepkwony : Good evening from Kenya-East Africa.
Juan   Rojas : Good morning from Costa Rica
Kim Stevenson : Good Morning from Ann Arbor, Michigan
Akash Agrawal : good evening from chitrakoot india
David  Cotto : David Cotto - Michigan, USA
Silvia Michanie : hi from Buenos Aires
Bruce Perkin : Hi Jennifer, Ipads and google glass in production environment could be a hazard. How should we clean and sanitize I-Pads, and how do both Glasses and I-pads work with our glass and rigid plastic procedures?
Shubham Patle : how to deal with the problem while making the change ?
Mitzi L Fidler : We have ipads on our production floor. They have military grade covers. They are in our EM program and they are randomly swabbed and have come back negative for EB
Bruce Perkin : Thanks Mitzi!
Sheena Britton : Bruce. What about risk assessment and mitigating the hazard, with covers etc. and where this cannot be fully controlled using integrity checks
Bruce Perkin : @Sheena - I get that for tablets, what about Google Glases?
Luz Alvarez : Luz Alvarez from Clearwater- USA
Anna  Koo : How would you evaluate the effectiveness of the training?  I have seen quiz/evaluations/on-site shadowing?Are there any other methods?
Sheena Britton : Bruce, not useed them but do they do covers for the glass like you can purchase for phones and screens. Maybe theres a gap in the market for something that covers this off.
Bruce Perkin : Is there a correlation with the companies that provide the supervisor training and the companies that had the higher level of hand wash compliance?
Abhay Singh  Tomar : how we knw that there is a need to solve the problem or to change the way to deal it
muhammad Atif : Sorry for delay ,i joined now
Tamieka Sewell : Hello from Jamaica
Patricia Symister : Greetings from Jamaica!
Nick Jansen : Judith I think thats a great point. If you do not supply the receptor with a reason for the change, they may not see the importance. When everyone sees the importance of any change it can be a breakthrough for that instance.
ANIBAL GRASSO : Hello, from Uruguay!!!
Stuart Long : Forgetting Curve reinforces the need to "us" to redesign out training culture.  How many of us have short (5 minute or less) review materials that we distribute after formal training, as well as short 5 question quizes a week after training?
Bruce Perkin : Have also read a paper some time back on better retention of knowledge of the training when the learner is required to  put the learning into practice in proximity to the learning event. The sooner after the learning event they use the training, the better the retention.
Judith Hutchinson : Do you not think that one of the main problems in current training and where we need to change is to provide personnel and supervisors and managers with some really good reasons and understanding of the potential consequences if controls aren't implemented?
Shubham Patle : will it be ok to encourage mistakes??to make them learn??
muhammad Atif : Please provide the training need assesment templete
muhammad Atif : You are passing so fast that i am unable to get you.
muhammad Atif : please explain point 2 again .?
Simon Timperley : you will have the recording and slides later to go through at your own pace
muhammad Atif : how can we do the training need assesment?
Kamlesh Kumar : what is procedure step by stept togive training?
eymard unisan : practicality wise and based on my experiences also, we tend to do training JUST when there are abnormalities took place or OOS issues cropped up. managers tend to focus more on the productivity and the outputs rather than foreseeing a sustainable working environment.
Anna  Koo : How would you evaluate the effectiveness of the training? I have seen quiz/evaluations/on-site shadowing?Are there any other methods?
Judith Hutchinson : I work with a company who also deliver little 'thank you' gifts such as coffee or lunch as well as ensuring  people understand consequences not just to themselves, but also to others - probably the best culture of all the businesses I do work with.
Shubham Patle : exactly eymard its the problem everywhere the focus is on productivity more rather than the work place
Amit Kheradia : Some GFSI based programs are requiring companies to have an Employee accountability program to show GMP violations may lead to disciplinary action. How can we change the "carrot and stick" mentality, when standards require it?
Jennifer Anwar : thank you!
Amisse Aly : Very nice, Jenn! Thank you, very much!
Oswaldo Cardona : It is important both the validation of the training process and its effectiveness in training. Is there any suggested method?
eymard unisan : thank you for the insights.
Silvina Dantas : Thanks, very interesting !
ilaz rexhepi : I" m gone share this great training to my colleges, if this is OK.
Samuel Sanchez : Thank you so much.
Omprakash  Rathod  : thank you
Oswaldo Cardona : It is important both the validation of the training process and its effectiveness in training. Is there any suggested method?
Patricia Symister : Thank you so much.  Very insightful... took a lot away from this session.
Elizabeth Hilerio  : Thank you very much from Chiapas..Mexico
Henry Bouchat : Internal Audits
Jane Omojokun : Thank you for this incisive and excellent and easy to understand delivery
Nicki Scott : what are some best practices to document those quick corrective training/during production/non classroom training?
Oswaldo Cardona : How to verify training needs?
Greg Anderson : Valuable information - thank you for your time.
Amanda Wise : Thank you!
Lili emera : thank u a lot
Tiffany  Jopson : Does food safety culture have an effect on training outcomes, language barriers and culture barriers on personal and business related?
Soo Wong : thank you
Jan Landry : Great info Jen!  Thanks so much.
muhammad Atif : please send the form or templete of training need assesment
Oswaldo Cardona : thank you
Oswaldo Cardona : Can effective training be a lesson learned?
Nicki Scott : what are some best practices to document those quick corrective training/during production/non classroom training?
Samuel Sanchez : What suggestion when Supervisors are not following up with employees trained on GMP?
Shubham Patle : how much do you think we need to improvise this culture ??
muhammad Atif : thanks i got your point
Yoga Ramnarain : Thank you for an enlightening presentation
Hariom  Nagda  : .....
Maria lynn yee francisco : Thank you.
eymard unisan : thank you....
Amit Kheradia : Great Presentation from Jen!
Oswaldo Cardona : Excellence, Remember, have a good Friday and a better Saturday
Henry Bouchat : Thank you
SABINA de nitto : thank you
Christina Andreeff : Thank you, this has been enlightening
James Ryan : Thank you!
Ivan Z : Thank you Simon and Jennifer
Simone Kummerlöwe : Thank you


hand-pointing-down.gif
 
Get FREE bitesize education with IFSQN webinar recordings.
 
Download this handy excel for desktop access to over 140 Food Safety Friday's webinar recordings.
https://www.ifsqn.com/fsf/Free%20Food%20Safety%20Videos.xlsx

 
Check out IFSQN’s extensive library of FREE food safety videos
https://www.ifsqn.com/food_safety_videos.html

 

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