Hey guys,
I know it has been awhile, hopefully I have a bit more time to get active again. We are currently working through a very large recall from one of our vendors that had an outbreak of Listeria Monocytogenes. I have found that often times this can be a company killer. The loss of consumer confidence and the damage it can do to a reputation is almost irreversible and the solution to fix it within the company can be as serious as the total removal and replacement of equipment and/or sections of a building. I know it sounds awful to write a company off for this but have any of you had experience with a company that went through and outbreak and a recall and survived?
Cheers,
Brendan