6 replies to this topic

[danh@nutmegspice]

Good morning,

 

I am currently trying to implement 11.6.5 and having some issues. First off is the guy in charge of purchasing at my company, he's built relationships with some of these companies and doesn't see the issue with transport issues. Basically to him, if the box is damaged, throw it out and use whats good. I'm working on that but i need some help crafting a contract for our trucking companies to sign off on guaranteeing better transportation practices.

 

Does anybody have an example i could use of what you require your trucking companies to sign off on?

 

Thanks,

[jperri]

Hello,

 

I have encountered a similar situation! Our logistics guy was skeptical about the need for contracts since we supply low risk products, but SQF requirements prevailed and I was able to send and receive signed contracts.

 

The following standards are listed on the contract and required by all of our third-party transporters. We ship out raw produce, but of course your requirements may vary depending on your product and identified risks.

 

1.Carrier Inspection

• The vehicle should be clean and free from contaminants that would render it unsuitable for the transportation of food (ex. free of pests and vermin).
• The vehicle is dry, well maintained, walls, ceilings are in good conditions, no holes or cracks.

2. Loading

• Handling of packed pallets or boxes during loading must be such that the packaging material and its protective coverings are not damaged.
• Produce is loaded on clean pallets inside the trailer. No product is stored directly on the floor. Products shall be stacked correctly to prevent them from falling over.

• Products must not be stored or transported in conjunction with any product or chemical that could cause damage to or contaminate the food.
• The transport company must ensure that vehicles such as bulk tankers are of hygienic design and designated for food use, and procedures must be in place to prevent cross contamination from previous loads.

3. In Transit

• All outward-bound vehicles are locked directly after loading; before leaving the facility, while awaiting loading and while unattended. If broken seal/lock is discovered, communicate to office.
• Where product temperature control is required, documented procedures shall be in place to ensure that required temperatures are met. Fresh/chilled loads (38F/4C) and dry load (ambient).
• Documented maintenance and hygiene procedures shall be maintained for all vehicles. Records to be available upon request.

4. Arrival Inspection

• If the load arrives damaged, received in an unsatisfactory condition, or not transported in accordance with this Code of Practice, COMPANY has the right to reject the load.

 

Signed and dated by company and ourselves. This was accepted by the SQF Auditor.

 

Hope this helps!

 

Jenna

[FurFarmandFork]

Unfortunately unless you arrange ALL of your own freight, you won't always get to hold trucking companies accountable. Better to focus on the supplier relationship and maek sure the supplier pays for the damage.

 

As far as your purchasing department goes, destroy/demand credit for damaged items and receive the rest isn't a crazy policy, and can be completely within the requirements of 11.6.5.

 

11.6.5 Loading, Transport and Unloading Practices

11.6.5.1 The practices applied during loading, transport and unloading of food shall be documented, implemented

and designed to maintain appropriate storage conditions and product integrity. Foods shall be loaded, transported

and unloaded under conditions suitable to prevent cross-contamination.

 

 

 

If your policy says that you will destroy any materials in which the primary packaging has been damaged/compromised, then you have mde sure that the product integrity is appropriate and protected. Demanding perfect freight every time is a standard no company will agree to as i'ts unrealistic. Continuous improvement and review is of course appropriate.

[danh@nutmegspice]

Thanks to both of you guys. Furfarmandfork, understandable approach and most likely the way i am going to go. To clarify, we have had instances in the past with product that packaging that has been compromised and production was still told to use it. Trying to keep it as strict as possible so a situation like that doesn't arise again.

[FurFarmandFork]

Thanks to both of you guys. Furfarmandfork, understandable approach and most likely the way i am going to go. To clarify, we have had instances in the past with product that packaging that has been compromised and production was still told to use it. Trying to keep it as strict as possible so a situation like that doesn't arise again.

 

That's the key to your sanity, focus on prevention and let the "this time" stuff that's sketch go ahead and go by. It's a long game. 

 

Getting managemetn buy in on that is really about getting the money back, which is why supplier relationships are good to make sure that when that stuff arrives, it becomes free to throw away (outside of other soft costs like production time lost).

[romaroken]

That is certainly not a good way to run a business! I think it would be best to contact a factoring company about how you can solve the issue.  They can provide a lot of excellent advice on ensuring that employees get paid, that you improve cash flow from slow-paying customers, maintain positive relationships with clients, and, of course, meet short-term cash needs. Anyways, I hope you'll solve your issue as soon as possible!

[romaroken]

That is certainly not a good way to run a business! I think it would be best to contact a factoring company about how you can solve the issue.  They can provide a lot of excellent advice on ensuring that employees get paid, that you improve cash flow from slow-paying customers, maintain positive relationships with clients, and, of course, meet short-term cash needs. Anyways, I hope you'll solve your issue as soon as possible!

That is certainly not a good way to run a business! I think it would be best to contact a factoring company about how you can solve the issue. You can look into finding the right invoice factoring company for you via this website https://factorforyou...ring-companies/. They can provide a lot of excellent advice on ensuring that employees get paid, that you improve cash flow from slow-paying customers, maintain positive relationships with clients, and, of course, meet short-term cash needs. Anyways, I hope you'll solve your issue as soon as possible!