Our auditor likes to see something similar to what jdpaul said, though in much less detail!
We put our quantifiable, objective, time-sensitive goal in our SQF Management Policy statement, hung up in 20+ locations throughout the facility and offices.
Here is a sample of this years goal -
we are venturing into our 40th year of business, and we have continued to create relationships, one cup of coffee at a time. The safety of the products we create is mission critical to our success, and by constantly reviewing, auditing, re-training, and validating the systems and practices we have put into place, we pledge to produce safe, quality products that comply with applicable federal and state regulatory laws and guidelines. The staff is involved in all aspects of production, continuous improvement and system review programs. All staff are properly trained and understand the organization's commitment to high quality standards and customer satisfaction; And thanks to many of our long-time employees who share that same vision and goal, we are more confident than ever before in our quality products, unmatched service, and ability to meet all our customers’ needs! For the 2019-2020 audit cycle, we will create two different “Employee Training Retention Tests” for all production employees, one focused on GMP’s and our Pre-Requisite Programs, and the other focusing on SQF Systems knowledge. We have set a training goal of 100% score on both tests for every production employee before August 1st, 2020.
And then obviously you need to have documentation showing you did the math and how close to your goal you got etc etc.
Edited by Timwoodbag, 13 January 2020 - 04:14 PM.