We're a BRC food certified production company and have been for 8 years or so.
In the beginning we had an external company that were responsible for our staff's training course. Regarding basic food safety, hygiene, pest management etc.
Last time we did this was 2015. Since then we have, ourselves, arranged an annual refresher course, consisting of a start up meeting (held by me and the CEO) were we have been informing and discussing with the staff about what's happened and what's going to happen within the company (regarding our BRC certification etc).
This was then followed by a more educational part but due to lack of commitment and the fact that it is more fun to learn by doing, the refresher courses have consisted of "fun" shorter quiz/games around the facility for the staff. With most questions based on our surroundings, production etc. All in all it's lasted about 4 hours.
During our last BRC audit the auditor mentioned that, although our own courses have been good and all things have been covered, we should have an external party next time (which means this year).
He meant that it's been 5 years since last time and thought it would be good.
What are your thoughts on this? :helpplease:And do you have any suggestions for ways to do refresher courses?
Previously we have had the refresher course on the same day as our annual kick-off day (since management really don't want us to close the factory for another day).
This year I was more thinking of a questionnaire consisting of about 10-15 questions that can be done during break time or something. So if the kick-off don't happen this year (because of the coronavirus) we don't have to close production at all.
It really is a pain in the **** to think of new and interesting ways of refreshing the staff!