Hi!
Can anyone help me with determining external and internal issues of our organization.
We recently had our FSSC 22000 Audit, and we have several findings with clause 4 Context of the Organization.
We are using SWOT Analysis and needs, requirements and expectation of Relevant Interested Parties.
Can anyone send me a template for these?
Thank you so much!
Few suggestive external & internal issues:
ISSUES IDENTIFIED
ANALYSIS
COMPLYING MONITORING METHODS
INTERNAL ISSUES
Legal Compliance
Apply and obtain all the licenses, and legal compliances
Comply with statutory and regulatory requirements related to product
Availability of Raw material, timely, good quality
Monitoring of procurement and Delivery of Raw material
Plan the procurement seasonally so that the production is not hampered and cost of production is controlled
Competent manpower and food handlers
Understanding the process and follow all the SOPs.
Less deviations in the processes
Training the manpower and food handlers as per needs.
Employees satisfaction
Salary, work environment, amenities, good work environment, job security, recognition and reward
Compare with the industry standard, personal interviews.
Equipment Utilization
Capacity utilization
Standard Batch time record
EXTERNAL ISSUES
Competition in the market
Knowledge about the competitors, their capabilities and weaknesses, pricing methods, etc.
Measures to increase the market share.
Customer requirements, Quality, price and delivery
Customer feedback form
Meet customers frequently, obtain feedback, know about your competitors. Monitor Order Fill Rate and Average lead Time