Good day! I would like to seek your opinion on this . We are auditing the non conforming products and found out that 6 tons of Miso powder failed the micro testing. The recommendation of the Quality assurance team is to undergo heat treatment. However, after heat treatment the quality of product darkens and becomes out of material specifications. Also , it failed again in micro testing. Now, the only option is to send the product for irradiation facility (one and only irradiation facility in the country). However,due to covid
restrictions, the irradiation facility were closed and is undetermined when to operate. 6 Tons of the product is still waiting for next action/disposition. What can you suggest to do with this. What particular section in ISO Standards violates this incident?
How do i track whose the responsible for the disposition? Hoping you can help me on this. Best regards,