Hey,
I'm glad to have been suggested this site by the QA Manager at a competing produce company. I was thrown into the world of QA/Compliance about 2 months ago when the previous Compliance Manager decided to retire 5 days before out PrimusGFS audit. The GM came to me and said I'm promoting you to Compliance Manager ( I was a Delivery Driver). We failed the audit because we were no where near ready document or program wise.... Docs are almost completed but my biggest problems is getting the Owners 2 penny pinching Iitians to actually do what's necessary. This past week they put the entire ATP program on hold because they didn't want to buy a server. Once they see the cost of the Micro Testing we will have to do I'm thinking they will do the same. They want to pass but without spending the money needed to update our 60 year old building. There's a long list of issues with the building that just I was told they will never fix. not to mention one of the owners thinks that the entire audit scheme was stated by sysco and us foods to put the little companies out of business because they wouldn't be able to afford to keep up with the changes. Side note they have been trying to pass an audit of some sort since 1998 Ive read the previous audits and its always the same reasons they fail SOPs documentation, and the same building related stuff. they actually said we had an audit 3 years ago? (At home so not sure the date) almost passed with 87% why did we drop to 75%? Well they told you 3 years ago about the building issues, the pest control once a mth, etc... and you did nothing except continue to use the same contracted maintenance guys who keep installing wood in the coolers, etc. lol i think that's enough backstory for now HAHA. I'm glad to be here and happy to be able to pull from your many years of knowledge to help solve some of the problems I know I'm going to have.
Thanks,
DownTheRabbitHoleWeGo
p.s. The owners and the GM think that once we pass the audit we can go back to the old way of doing things right up to before the next audit then start following the SOP's etc.... I love my job :/