Auditor has raised a NC for this code indicating we missed to notify the CB and SQF for a recall that was not initiated by us based on the code below.
126.96.36.199 SQFI and the certification body shall be notified in writing within twenty-four (24) hours upon identification of a food safety
event that requires public notification. SQFI shall be notified email@example.com.
Our point is since it is not initiated by us we don't have to notify and since the product we had received went out as it is to customers.
Our record shows that we were able to identify and notify all the customers.
Is there a still point for us to appeal? We only had one major NCs costing us 5 points.
Please let your opinions.