Help, never wrote Root Causes before.
Request help regarding 4 incidents -
(1) Initial Plant SQF Level 3 Certification Audit
We did not have signs for our handwash sinks during our audit.
We spaced it (New Facility)
How would we write the root cause of oversight?
We did get before pictures and after.
We put signs up.
After has : HAND WASH SINK and WASH HANDS PRIOR TO RETURNING TO WORK Signs
(2) Root Cause - Pre-Op Inspection
During an audit we got a non-conformity when the auditor found a few spots on the outside of the equipment that sanitation missed.
The auditor specifically said he did not want to see - "retrained" as a root cause.
This is a new facility with all new employees that have never worked in manufacturing before.
Thank you in advance for any suggestions on how to write the root cause!
We have since added to our staff which resulted in correcting the issue.
(3) Post Audit
The auditor found a lubricant in the grease gun in our maintenance room.
Unfortunately the person that was responsible for ensuring we had all the documentation failed to do so.
How do you write that the SQF Practitioner failed to do their job?
Thanks
(4) Root Cause - Writing - Open End Support Pipes
We got a non-conformance for overhead structural pipes that are used as supports that were open ended on both ends.
We have since sealed them with foam spray.
We did not know #they existed and #2 they had to be closed ends. (new construction/new facility/new staff)
How would one write the root cause of not knowing on all accounts?
Examples appreciated!
Edited by Charles.C, 01 May 2022 - 05:49 AM.
edited/combined