I just submitted the final CARs from our first SQF audit (winery and wine bottling facility) and the auditor accepted them all except he rejected our Process Flow Diagram because they did not include "waste" outputs. For reference, he did not note this issue in any of our non-conformances. He also wants "decision points" removed as he noted:
"The diagrams need to remove decision points of rejected and acceptable as these are process flow diagrams and not decision trees"
The points he is referring to are actually inspection points in our bottling process such as Fill-Point Verification, Label Inspection and Case Weigh Station, and I could make a very strong argument that these points mitigate the following issues:
-High Fill-Point: TTB issue as we would not be paying enough taxes
-Low Fill-Point: Consumer Fraud (not enough wine in the bottle)
-Missing Label: We're required to put "contains sulfites" as this is an irritant and could be considered a consumer risk
-Case Weigh Station: If a bottle is missing the weigh station kicks the case out which prevents consumer fraud
Unfortunately in our Hazard Analysis we did not address "Fraud" at any of these points so I'm worried by arguing this point I might open a can of worms. Maybe I should just do what he says and be done with this, though wanted others opinions as I'm a bit annoyed at the moment!