5 replies to this topic

[acarver]

We are packing a product for a larger private label company that also packs their own. We are both SQF certified. They want us to use a specific film (food contact) to pack the product. Due to several issues, it became apparent that the easiest way to do that was to get it directly from the customer. So, they purchase enough film to pack their product and ship film to us for ours.

 

This has become a pain for my supplier approval. The original supplier won't respond to me (we are small and don't buy anything from them.) Last year the PL company sent me outdated paperwork. This year, crickets. (BTW, they use an online supplier compliance network that I submit my documents to as they expire, so I would think they have something on the film.)

 

We DO have lot codes on the film and can trace it.

 

I am not sure what to do about the supplier approval. Should I consider it approved since the end customer has purchased it and approved it through their process? Or do I continue to contact them in hopes of getting a response?

[GMO]

Why don't you ask for your customer to send on their approval documents to you? You'd be duly diligent in asking and it would avoid you both doubling up while also having written confirmation it has been checked. They are the procurer of the film as well so in my view that would make sense?

[acarver]

Why don't you ask for your customer to send on their approval documents to you? You'd be duly diligent in asking and it would avoid you both doubling up while also having written confirmation it has been checked. They are the procurer of the film as well so in my view that would make sense?

 

I have. Crickets.

[jfrey123]

If you choose to run a blanket use approval justified by the customer approved and sent the material, then you'll want to update your supplier approval SOP's to show your program accepts customer approved materials.  I say this because if your program establishes a rigid "suppliers must provide x, y, and z documentation, and only materials from approved suppliers may be used," you've just violated your own program by bringing in a third party approved material.

[acarver]

If you choose to run a blanket use approval justified by the customer approved and sent the material, then you'll want to update your supplier approval SOP's to show your program accepts customer approved materials.  I say this because if your program establishes a rigid "suppliers must provide x, y, and z documentation, and only materials from approved suppliers may be used," you've just violated your own program by bringing in a third party approved material.

But is this an acceptable solution?

[Tony-C]

But is this an acceptable solution?

 

Hi acarver,

 

Yes but as well as your amended procedure you need to have an agreement in writing, I would also want a specification and agreed methods and frequency of verification of supplied material.

 

Kind regards,

 

Tony