My organisation is carrying out a pilot for e-learning and I'm a passenger on the programme. So far we have evaluated two separate training modules, one on decision-making and one on communication skills. A couple of weeks after we have finished the e-learning CD they hold a full day instructor led training session to reinforce the learning.
At this stage we are supposed to be evaluating e-learning as a methodology and not the content of the individual e-learning CD.
My conclusions so far is that computer based training or e-learning is probably a good method for learning about a technical skill, but not for a soft skill. Personally I find something not quite right about sitting at a computer to learn about communication skills (unless it was about email). On the other hand the instructor led training is very good, the sessions are fun and very interactive and they allow people from different functions to get to know each other better and to understand more about the business in general.
I would be interested to hear about your experiences with e-learning especially if you have used it to train employees on quality / business improvement subjects.
Regards,
Simon
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