Dear all,
Posted 24 August 2018 - 11:41 AM
Dear all,
Posted 24 August 2018 - 02:20 PM
are you 100% sure that your competitor ARE using protein from another animal source?
There is zero room for interpretation.....the law is the law and it specifically (and clearly) states that you must label it accordingly (whey protein, hydrolyzed soy protein etc)
Did the marketing folks send samples out for analysis or just read labels???????????? Don't ask sales people for scientific facts.......just because it's not on the label does not mean it's in the product
Please stop referring to me as Sir/sirs
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Posted 25 August 2018 - 03:33 PM
Agree with Scampi. Marketing people LOVE to show you how competitors aren't doing what you say they have to.
1. Unless they can prove that the labeling is incorrect, they have no way of knowing.
2. Just because the government sucks at enforcing labeling regs, doesn't mean they don't. And big companies get in trouble for labeling stuff all the time, to say nothing of the class actions.
3. When it's a labeling issue, first determine whether it's a matter of food safety (e.g. allergen or ingredient declaration). If it is, then foot down and don't continue to work somewhere that will make those decisions.
4. If it doesn't pose a food safety risk, then present your case for company liability and what the implications would be. Your job is to keep the company out of trouble, marketing's job is to sell the product. Write everything down and make the marketing folks (or whomever has the final call) put it in writing if they think it's the right decision. All you can do is your job and explain the risks involved. If they want to open themselves up to enforcement or other liability, then make sure that in writing you have informed them of the risk.
Posted 26 August 2018 - 09:30 AM
Thank you guys for your comments.
Scampi, all of the samples of other products that we’ve checked do contain dairy proteins and this is clearly stated in the ingredient lists. Thus we haven’t sent out samples to lab. We don’t question other manufacturers whether there’re dairy proteins in their products if their labels state they do, right? :)
FurFarmandFork, I believe it’s not a matter of food safety because the presence of dairy protein (also marked as an allergen) in the products is clearly declared on the labels. I have already done everything you mentioned in pt 4. Despite all the risks I explained the management still wants to proceed to change our labels. And now this is something beyond me.
My question is more about how others skip to add this information (‘with added dairy protein’) to the name of the product according to the requirement of Regulation1169/2011 that I quoted in my first post.
Posted 27 August 2018 - 01:26 PM
Perhaps it's sheer ignorance.....I mean they are not aware of the law (even though they should be)
Please stop referring to me as Sir/sirs
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